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Indian jobs in Willetton WA

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    • Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation.
    • Meet the response time for queries in support.
    • View all Plum Benefits jobs - Success jobs
    • Salary Search: Full Time • On-Site salaries
    • You’ll play a vital role in guiding them through their stay; from smooth check-ins and check-outs to sharing local tips on attractions and eateries, leaving a…
    • Manual handling and heavy lifting.
    • Operating hand tools and machinery.
    • Washing drums and maintaining cleanliness on site.
    • Job Types: Full-time, Casual.
    • Maintain high standards by thoroughly cleaning guest rooms, including making beds with precision, vacuuming floors, and cleaning bathrooms to ensure a pristine…
    • We also cater for birthdays, functions and off-site events.
    • Lead daily kitchen operations and coordinate the kitchen team.
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    • In addition to ferry services, Rottnest Express specialises in extended stay and day tour packages (both inbound and domestic), as well as expertly curated…
    • Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation.
    • Strong written and verbal communication.
    • Oaks Perth Hotel are looking for an experienced, professional and enthusiastic Front Office Manager to lead the Front Office team on a full-time basis.
    • In addition to ferry services, Rottnest Express specialises in extended stay and day tour packages (both inbound and domestic), as well as expertly curated…
    • We are seeking an experienced and passionate Cook to join our growing kitchen team on a permanent full-time basis.
    • In addition to ferry services, Rottnest Express specialises in extended stay and day tour packages (both inbound and domestic), as well as expertly curated…
    • In addition to ferry services, Rottnest Express specialises in extended stay and day tour packages (both inbound and domestic), as well as expertly curated…
    • GHD's WA Project Management group partners with clients to plan and deliver complex facilities, infrastructure and capital works projects across Australia.
    • In addition to ferry services, Rottnest Express specialises in extended stay and day tour packages (both inbound and domestic), as well as expertly curated…
    • Plan, prepare and cook a wide variety of authentic Indian dishes, including curries, tandoori items, vegetarian and non-vegetarian specialties.

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Job Post Details

Full Time • On-Site - job post

Plum Benefits
2.7 out of 5 stars
Success WA
Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Full-time

Shift and schedule

  • Rotating roster
  • Shift work

Location

Success WA

Full job description

About Plum

Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations.

Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance.

Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners.

About the role

We’re looking for exceptional Customer Support Executives to join our team across both voice and non-voice roles. If you have a track record of delivering high customer satisfaction and genuinely enjoy creating great experiences for customers, we want to hear from you.

You’ll need to be customer-centric, always ready to go above and beyond to resolve issues with empathy and efficiency. Whether you're speaking with customers or supporting them through written communication, you should be passionate about helping people, able to think on your feet, and confident in crafting creative solutions.

Role Responsibilities

  • Help employees and employers use their health insurance and health benefits in the most seamless way possible

  • Develop a deep level of understanding and knowledge of the entire product, systems and processes

  • Address queries regarding the product and service in a timely and accurate way via phone, email or chat

  • Meet the response time for queries in support

  • Coordinate with insurance partners for resolution/clarification if needed

  • Interact with internal and external teams to ensure the quick resolution of customer issues

  • Drive 100% customer retention by delivering an extraordinary experience

Role Requirements

  • 0-3 years of experience in customer service/support on voice/chat/email

  • Great command of English (both oral and written)

  • Ideally, worked in a fast-paced startup environment

Additional Info

  • It will be 5 days of onsite work.

  • Week-offs will be rotational.

  • It would be rotational shifts.

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