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Insurance Case Manager jobs in Norwest Business Park NSW

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    • Develop, implement and regularly review individualised case plans in collaboration with clients and key stakeholders.
    • These are pivotal roles at QBE, focused on delivering fair, consistent and compliant claims outcomes in a complex and evolving legislative environment and are…
    • 12-month fixed term contracts, full time hours.
    • Hybrid working - a mix of in office and work from home.
    • As a Case Manager, you’ll be responsible for managing a…
    • Experience in a comparable industry or case management experience is desirable but not essential.
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    • A corporate wellbeing program with discounted health insurance and gym membership.
    • We provide full training, so no previous experience in case management is…
    • Coaching and mentoring case managers and collaborating with our additional Mental Health, Recovery and RTW, and Technical support hubs.
    • Complete comprehensive assessments and develop, implement, and review individual case plans.
    • Demonstrated experience in case planning for children and young…
    • A corporate wellbeing program with discounted health insurance and gym membership.
    • We are seeking individuals from a strong Customer Service background who may…
  • View similar jobs with this employer
    • Experience in a similar case management role within personal injury insurance or interest in psychological and mental health claims.
    • Previous insurance experience is desirable but not essential.
    • A corporate wellbeing program with discounted health insurance and gym membership.
    • Coaching and mentoring case managers and collaborating with our additional Mental Health, Recovery and RTW, and Technical support hubs.
    • Coaching and supporting case managers to build technical capability, professional judgement, and confidence in decision-making.
    • Corporate health insurance discounts, fitness passport, wellness programs, and additional purchased annual leave options.
    • Two paid volunteer days annually.
    • Experience in superannuation, insurance or financial services, ideally with a background in claims assessment.
    • Strong assessment, planning and case coordination skills.
    • Undertake client assessments, develop holistic case plans and review progress towards agreed goals.

Job Post Details

Case Manager - job post

Mission Australia
4.0 out of 5 stars
Hornsby NSW
$47.80 an hour - Part-time
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Job details

Pay

  • $47.80 an hour

Job type

  • Part-time

Location

Hornsby NSW

Benefits

Pulled from the full job description

  • Salary packaging

Full job description

  • Max term (12 months Maternity Leave Contract)
  • Part time – 3 days per week (flexible days)
  • Salary: $47.80/hour + Super + NFP Salary Packaging
  • Location: Hornsby NSW 2077
  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Your Opportunity

Northern Sydney Homelessness Services provides case management and advocacy support to people experiencing homelessness or at risk of homelessness.

As a Case Manager, you will provide person-centred support to help individuals explore housing options, address mental health and alcohol and other drug (AOD) concerns, and build the connections needed to achieve long-term independence and stability.

Your key responsibilities will be to:

  • Respond to referrals and complete comprehensive assessments to determine eligibility and support needs.
  • Develop, implement and regularly review individualised case plans in collaboration with clients and key stakeholders.
  • Support clients across a range of areas including housing, health, education, employment, life skills, family relationships and community participation.
  • Provide specialist advice and maintain strong relationships with local service providers and community networks.
  • Build effective partnerships with government agencies, community housing providers, allied health professionals and other stakeholders.
  • Contribute to program reporting, data collection, outcomes measurement and continuous improvement activities.

Requirements for Success

  • A relevant Degree or Diploma qualification with at least 1–2 years' experience
  • Experience working with people experiencing homelessness and related challenges such as poverty, trauma, mental health concerns, domestic and family violence, or alcohol and other drug issues.
  • Demonstrated ability to manage a complex caseload and deliver specialised or therapeutic interventions.
  • Strong administrative, written and verbal communication skills.
  • An understanding of recovery-oriented practice gained through lived experience and/or professional development.
  • Ability to build positive stakeholder relationships and work collaboratively across services.
  • Current Driver's Licence.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

  • Rewarding work – every day you know you’re making a real difference
  • Not-for-profit salary packaging, reducing your tax
    • Free external, confidential counselling
  • Volunteering opportunities
  • Opportunity to purchase additional annual leave
  • Extra leave including Mission Australia Thank You Day & Work Anniversary Day off

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au

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