Insurance Investigator jobs

• Investigate complex fraud matters with real impact
• Join a collaborative, high-performing investigations team
• Build your career in insurance fraud and compliance

Put your investigative skills to work solving complex fraud matters in a supportive team where your expertise helps protect customers and drive better outcomes. Uncover the facts. Protect customers. Make every investigation count. If you're naturally curious, thrive on solving complex problems and enjoy piecing together evidence to uncover the truth, this is an opportunity to take your investigative career to the next level.

Join a respected national insurer where you'll work alongside experienced fraud professionals, investigating sophisticated claims while building specialist expertise in insurance fraud, regulatory compliance and investigative best practice.

Who will you be working with? You'll be joining a collaborative and highly regarded Fraud Investigations team that plays a critical role in protecting customers and the business from fraudulent activity. The team works closely with claims professionals, external investigators and key stakeholders to ensure every investigation is conducted fairly, thoroughly and with integrity.

This is an organisation that genuinely invests in its people, offering a supportive leadership team, ongoing professional development and an inclusive culture where continuous improvement is encouraged. You'll be trusted to manage your own investigations while having access to experienced mentors and the support needed to continue developing your career.

What are the benefits? • Work on challenging and meaningful fraud investigations

• Supportive team with experienced leadership and mentoring
• Genuine opportunities for professional growth and development
• Collaborative, inclusive and values-driven culture
• Stable national organisation with long-term career pathways
• Develop specialist expertise in fraud, compliance and investigations

What will you be doing? • Investigate complex and suspicious insurance claims from initial triage through to resolution

• Develop investigation strategies and gather evidence from multiple sources
• Conduct interviews with customers, witnesses and relevant external parties
• Analyse information, identify fraud patterns and prepare detailed investigation reports
• Maintain accurate evidence trails while ensuring regulatory compliance
• Liaise with internal stakeholders and external investigation providers to achieve quality outcomes

What do you need? • Experience in investigations, fraud, intelligence, policing, banking or a similar environment

• Strong interviewing, evidence gathering and analytical skills
• Excellent written communication with the ability to produce detailed reports
• Sound judgement and confidence making evidence-based decisions
• Ability to manage multiple investigations and competing priorities
• Qualifications in criminology, justice, financial crime or investigative services will be highly regarded

If you're looking for an opportunity where your investigative expertise can make a genuine impact while continuing to build your career within a supportive and high-performing environment, we'd love to hear from you. This is an excellent opportunity to join a respected organisation where no two days are the same and your work truly matters.

If you think this could be the role for you then please apply now! Or, if you have any questions, please contact Nikki Abrajano on 0468 097 818.

At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients. If you are a broking, underwriting, or claims professional looking for your next opportunity, we'd love to hear from you!

If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role!

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