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Lead, Employee Relations - job post

Insurance Australia Group
3.8 out of 5 stars
Sydney NSW 2000
Full-time

Location

Sydney NSW 2000

Benefits

Pulled from the full job description

  • Parental leave
  • Annual leave
  • Work from home

Full job description

Make a difference as a Lead, Employee Relations Advisory

Join the largest general insurance group in Australia and Aotearoa New Zealand. Were a top-tier ASX-listed company helping to make the world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands.

Your Role

As a Lead in our Employee Relations Advisory team, you will lead, guide and support a team of ER Specialists and ER Advisors and foster a collaborative and high-performing work environment. You will allocate cases to the team, conduct regular cases reviews and monitor case progress to ensure timely and effective resolution.

In addition, you will provide expert employee relations advice to people leaders, employees, the business and PPR and will investigate complex ER matters and respond to claims. As a Lead, you will represent the ER Advisory team as the lead contact for one or more Divisions and deliver exceptional customer service.

This is a permanent, full-time position open to candidates based in Gadigal Country (Sydney)

About You

To succeed in this role, youll bring:
  • At least 5-8 years experience in an employee relations or employment law role.
  • Strong technical expertise in employee relations including case management, workplace investigations and representation at Fair Work Commission conciliations.
  • People leadership skills (or capability) including experience guiding and supporting team members.
  • Strong stakeholder management and relationship skills.
  • Relevant tertiary qualifications such as Human Resources, Employee Relations or Employment Law.
Applications close Friday January 30, 2026 at 11:59PM

Joining IAG youll have access to a raft of benefits from across the Group:

  • Boosted superannuation with 13%as standard
  • Up to 50% off personal insurance, including home and motor insurance
  • 5 myLeave days per year on top of annual leave
  • Work from home and many more flexibility options with myFlex
  • Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers
  • Dedicated career growth programs, including the award-winning IAG Academy
  • A certified Family Inclusive Workplace
  • Award-winning recognition and reward program (employment type eligibility criteria apply)
About us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. Thats not just words. Its our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference.

We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

Were ready for you. Apply today.

While our team takes a break over the holiday period, we encourage you to apply for the positions we have advertised. Please note that the Talent Acquisition process will resume in the new year. Your application is important to us, and we appreciate your patience.
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