International Student Service Officer jobs

Job no: 588884
Work type: Full-time
Location: Flexible, Geelong - City, Geelong - Waurn Ponds, Melbourne - Burwood
Categories: Administration

Coordinator, International Student Experience

• Based at either of our Geelong campuses or our Burwood Campus, Full-time and continuing
• Hybrid working arrangement – two days in the office and three from home (this may vary during peak periods and events)
• HEW 7 $110,171 - $121,309 + 17% Superannuation per annum

About the role:

We are seeking a highly organised and relationship-focused Coordinator, International Student Experience to coordinate and deliver a range of international engagement activities, student mobility programs, partner visits, and promotional initiatives for the Faculty of Science, Engineering and Built Environment. Working closely with international partners, Faculty stakeholders, Schools, and professional staff across the University, you will play a key role in enhancing the international student experience by planning, promoting, and evaluating programs that foster global learning opportunities, meaningful engagement, and strong international partnerships.

As a Coordinator, International Student Experience, you will:

• Coordinate and deliver international engagement activities, student mobility programs, partner visits, and related events that create positive and impactful participant experiences.
• Build and maintain productive relationships with international partners, Faculty stakeholders, Schools, and other University divisions to support successful program delivery.
• Develop and implement communication and promotional materials that effectively showcase international opportunities and encourage student participation.
• Analyse program outcomes, participant feedback, and operational data to support decision-making and identify opportunities for continuous improvement.
• Manage competing priorities and coordinate multiple activities simultaneously to ensure projects are delivered on time and aligned with Faculty objectives.

To be successful, you will:

• A Degree with substantial subsequent relevant experience; or extensive experience and management expertise in technical or administrative fields; or an equivalent combination of education and experience.
• Demonstrated experience coordinating complex programs, projects, events, or stakeholder engagement activities in a dynamic environment.
• Strong analytical and problem-solving skills, with the ability to interpret information and provide recommendations to support decision-making.
• Proven ability to build effective relationships, communicate persuasively, and influence a diverse range of internal and external stakeholders.
• Excellent organisational skills, with the ability to work independently, manage competing priorities, and deliver high-quality outcomes in complex environments.

Why work with us?

At Deakin, we offer more than just a job, we offer a career with purpose, flexibility and opportunity.

Enjoy a range of benefits including:

• Flexible and hybrid working arrangements
• 17% employer superannuation
• Generous leave provisions, including the option to purchase additional leave
• Ongoing learning and professional development opportunities
• Health and wellbeing programs and services
• Staff discounts on travel, fitness and more
• Access to on-campus facilities including childcare, gyms, medical centres, cafés and convenient parking

Be part of an inclusive and supportive community where your contribution is valued and your career can flourish.

Here's how to apply:

Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact Ruby Lee, Manager, Partnerships and Engagement at ruby.lee@deakin.edu.au

Applications for this position close on Sunday the 20th of September at 11:55pm.

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders

Pre-employment safety and suitability checks: In accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence, appointment to this role is subject to successful completion of relevant pre-employment checks, including Working With Children Checks and candidate gender-based violence declarations.

Candidates may be asked to declare whether they have been investigated for an allegation of Gender‑based Violence, or determined to have engaged in conduct that constitutes Gender‑based Violence during the course of their previous employment, or otherwise in a legal process. A declaration is not required from individuals who have experienced gender‑based violence. A ‘Yes’ response does not automatically exclude a candidate from employment, and any information provided will be treated confidentially and considered only for relevance to the role and the University’s safety obligations.