Itil Service Level Manager $141,000 jobs in Melbourne VIC
service and excellent communications skills. Identifying and driving improvement opportunities, including reviewing and guiding the remediation…
service in accordance with documented ACS service delivery procedures. Experience in Software and / or professional
service level agreements (SLA’s) related to outsourced contracted services. Manage and drive external organisations such as other carriers,…
Identify potential improvements and new
services opportunities. Work to create and maintain high
levels of client satisfaction and trust.
$160,000 - $165,000 a year
You will be the
manager of a team of around 10 within a Information Technology service division. The role will require you to be the key relationship
St Kilda Road VIC
The Operations Lead will have experience in delivering
services based on ITIL framework and manager business outcomes across Cloud, DataCentre, Network, UC,…
Strong track record in continuous improvement of customer
service levels, network reliability and performance reporting. A creative and lateral thinker.
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