Itil Service Level Manager jobs
Sort by: relevance - date
- Department of Health, Disability and AgeingAustralia
- Working under limited direction, the APS5 STO Support Officer will demonstrate strong stakeholder engagement, sound judgement, and a commitment to customer…
- InfosysSydney NSW
- Conduct regular service reviews with vendors, technical leads, and business representatives, ensuring operational accountability and service transparency.
- View all Infosys jobs - Sydney jobs - Service Manager jobs in Sydney NSW
- Salary Search: Service Management Lead - ITSM salaries in Sydney NSW
- See popular questions & answers about Infosys
- InfosysSydney NSW
- Conduct regular service reviews with vendors, technical leads, and business representatives, ensuring operational accountability and service transparency.
- View all Infosys jobs - Sydney jobs - Service Manager jobs in Sydney NSW
- Salary Search: Service Management Lead - ITSM salaries in Sydney NSW
- See popular questions & answers about Infosys
- CapgeminiMelbourne VIC
- Develop and present operational reports, providing insights into service performance metrics and client service levels.
- View all Capgemini jobs - Melbourne jobs
- Salary Search: Engagement Manager salaries in Melbourne VIC
- See popular questions & answers about Capgemini
- ITIL 4 Foundation certification (higher-level certifications preferred).
- Experience in automation, service optimisation, or AIOps.
- Employment HeroCremorne VIC 3121
- Strong organisational skills and attention to detail, with the ability to manage multiple projects, escalations and SLAs (service level agreements) with minimal…
- Law PartnersSydney NSW
- Develop policies, standards and procedures to lift service quality.
- Work closely with managed service providers to embed security standards.
- View all Law Partners jobs - Sydney jobs
- Salary Search: IT Operations Manager salaries in Sydney NSW
- FortinetSydney NSW 2000
- Serve as the executive-level point of contact for service performance, customer concerns, and strategic planning discussions.
- View all Fortinet jobs - Sydney jobs - Service Manager jobs in Sydney NSW
- Salary Search: Service Relationship Manager - Sydney/Melbourne salaries in Sydney NSW
- See popular questions & answers about Fortinet
View similar jobs with this employerTAFE NSWNorth Sydney NSW 2060- In this role, you will negotiate service requirements, monitor and improve service performance, proactively resolve service delivery issues, and ensure services…
- View all TAFE NSW jobs - North Sydney jobs - Account Manager jobs in North Sydney NSW
- Salary Search: Manager Service Accounts salaries in North Sydney NSW
- See popular questions & answers about TAFE NSW
- OptusMelbourne VIC
- Participate in service review and operational governance forums.
- Coordinate resources to ensure efficient use and alignment between service teams.
- View all Optus jobs - Melbourne jobs - Operations Manager jobs in Melbourne VIC
- Salary Search: Manager Service Operations salaries in Melbourne VIC
- See popular questions & answers about Optus
- Parliamentary ServiceBrisbane QLD
- Develop and maintain service documentation, knowledge articles, service descriptions and support resources.
- Coordinate the delivery of high-quality ICT support…
- View all Parliamentary Service jobs - Brisbane jobs
- Salary Search: Service Desk Coordinator salaries
View similar jobs with this employerLink GroupParramatta NSW 2150- Partner with internal teams to ensure timely, high-quality service delivery.
- Act as the primary escalation point for IT services, maintaining strong client…
- CapgeminiPerth WA
- Champions a culture of continuous improvement, actively monitoring performance metrics and identifying opportunities to enhance service delivery and customer…
- View all Capgemini jobs - Perth jobs
- Salary Search: Service Delivery Manager salaries in Perth WA
- See popular questions & answers about Capgemini
- InfosysSydney NSW
- Own day-to-day Major Incident operations for P1/P2 and selected high-priority incidents, ensuring rapid business service restoration across suppliers, service…
- View all Infosys jobs - Sydney jobs - Incident Manager jobs in Sydney NSW
- Salary Search: Major Incident Management Lead salaries in Sydney NSW
- See popular questions & answers about Infosys
- Bolton ClarkeNorthern Beaches NSW
- Moderate experience in a high-volume service desk is preferred.
- Implements improvements to the Service Desk incident logging system to enhance service quality.
- View all Bolton Clarke jobs - Northern Beaches jobs
- Salary Search: Service Desk Team Leader salaries
- See popular questions & answers about Bolton Clarke
- Goodstart Early LearningMurarrie QLD 4172
- We’re looking for an experienced ICT service management leader who can lead people, mature service management practices and drive measurable improvements in…
- View all Goodstart Early Learning jobs - Murarrie jobs - Ict Manager jobs in Murarrie QLD
- Salary Search: ICT Service Manager salaries
- See popular questions & answers about Goodstart Early Learning
Job Post Details
APS Level 5 - Support Officer - Digital Support Section
Department of Health, Disability and Ageing
Australia
APS Level 5 - Support Officer - Digital Support Section
Department of Health, Disability and Ageing
•
Australia
Job details
Pay information not provided
Australia
Full job description
- APS Level 5
- Melbourne VIC, Surry Hills NSW, Brisbane QLD
- Information Technology Division
The Digital Operations Branch withing the Information Technology Division is seeking a motivated and customer-focused APS5 State and Territory Office (STO) Support Officer to join our team.
This role provides high-quality, multidisciplinary support to departmental staff across State and Territory Offices, delivering responsive ICT and corporate support services that enable business continuity and an improved employee digital experience. The successful applicant will coordinate and triage service requests, work collaboratively with vendors and stakeholders to resolve issues, support events and senior departmental staff, and contribute to change initiatives across the Department.
Working under limited direction, the APS5 STO Support Officer will demonstrate strong stakeholder engagement, sound judgement, and a commitment to customer service excellence. The role is suited to a proactive team player with experience in ICT service delivery, relationship management, and supporting staff in a fast-paced operational environment.
Let Employers Find YouUpload Your Resume