Itil Service Level Manager jobs in Melbourne VIC
Meet / exceed defined
service levels to achieve and maintain high customer satisfaction; ASG has accumulated a wealth of knowledge in the IT
service in accordance with documented ACS service delivery procedures. Experience in Software and / or professional
People from customer
service background with. The company is among the fastest growing companies and expanding the team to fulfil its growth and we need people…
level of problem solving ability and attention to detail. Ability to liaise with staff at different
levels of the business. Reports to: IT
Establish and maintain security architecture from a high level.
Develop a high
level Cyber Security Incident Response procedure.
Leading a mature
service desk. Accountability of improving
service desk productivity & KPIs. You will be responsible for building the
service desk process…
level support for multi hypervisors including VMware, Hyper V and Openstack. Proactive manage
Service Risk and Issues ensuring customer experience…
ITIL processes to manage incidents and problems to reduce the number of repetitive tickets, increase productivity and service quality.
$700 a week
level 2 and level 3 support. The right candidate will have exceptional troubleshooting skills and able to communicate effectively with all
levels of the…
Understanding of basic networking concepts and 1st
level troubleshooting ability. Excellent written and oral communication skills coupled with a customer…
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