38 KATSU is a Japanese restaurant located in the heart of Canberra Centre. Since opening, we have quickly grown into a busy, high-volume venue, and we are now looking for reliable and enthusiastic people to join our Front of House team.

This position is ideal for someone who enjoys working in a fast-moving restaurant environment, takes pride in good customer service, and understands that great hospitality comes from the whole team working together.

About the Role

As a Front of House Team Member, you will be involved in the day-to-day operation of the restaurant and help ensure our customers receive efficient and friendly service.

Your duties may include:

Welcoming customers and managing seating
Taking orders and answering questions about our menu
Delivering food and beverages to tables
Clearing, cleaning and preparing tables for incoming guests
Keeping the dining area and service stations clean and organised
Replenishing stock and supplies throughout service
Completing opening and closing procedures
Assisting with dishes and general cleaning when necessary
Helping other team members during busy service periods
Supporting general restaurant operations as required

Although your main responsibilities will be Front of House, we operate as one team. Everyone is expected to step in and help where needed to keep the restaurant running smoothly.

Who We're Looking For

We would like to hear from applicants who:

Have strong English communication skills
Are dependable, punctual and well presented
Enjoy interacting with customers
Can remain organised and efficient during busy periods
Have a positive attitude and are willing to learn
Are comfortable working on their feet and staying active throughout a shift
Can adapt quickly and handle multiple tasks at once
Understand the importance of teamwork in a busy restaurant

Previous restaurant or hospitality experience is an advantage, but it is not essential. We are happy to train applicants who have the right attitude, reliability and willingness to work.

Working at 38 KATSU

We offer:

Competitive hourly pay
Staff discounts
A friendly and supportive working environment
Training and opportunities to develop your hospitality skills
Opportunities to take on greater responsibility as the business grows

A Team-First Workplace

38 KATSU can become extremely busy, particularly during peak lunch and dinner periods. This role therefore suits someone who enjoys an energetic workplace and is comfortable with a hands-on style of hospitality.

We don't operate with a "that's not my job" mentality. On a busy shift, you may be serving a table one moment and helping with cleaning, dishes, restocking or another area of the restaurant the next.

What matters most to us is that everyone works together.

If you're reliable, hardworking, confident communicating in English and enjoy being part of a busy restaurant team, we'd be happy to hear from you.

To apply, please submit your resume and include your current availability.

38 KATSU
Canberra Centre

Pay: $26.44 – $32.31 per hour

Work Location: In person