Junior Data Entry jobs

Junior Office Admin Assistant - Receptionist - Data entry

Inner City Plumbing is a family owned business specializing in local plumbing services in and around Melbourne's inner suburbs.

Due to the current growth of our company, we are searching for a Junior Administrative Assistant to join our small team environment.

This role will require you to be the first point of contact for all inbound queries, and the main liaison between new and existing customers and ICP members.

Your key responsibilities will be:

• Answering all incoming calls
• confirming, booking and allocating jobs to field staff
• Diary management and logistic organisation
• fielding all general inbound queries
• completing inbound quote requests and follow up
• undertaking follow ups to additional services provided by the business
• data entry and general administrative tasks
• dealing with incoming and outgoing mail
• processing invoices and payments

E* *ssential Criteria:

• A minimum of 1 year experience in an administrative role
• A passion for customer service and satisfaction
• An excellent phone manner
• A good understanding of the English language
• A high level of organisational skills and to work under pressure
• The ability to multi-task
• A strong knowledge of MS outlook, MS Excel and Word

Desirable Criteria:

• A knowledge in local geography
• Prior experience in the field support
• Previous experience in invoicing and using account based programs

Job Type: Full-time