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Junior IT Support jobs in Sydney NSW

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    • Desktop support: 2 years (Preferred).
    • User Assistance: Guide employees through technical problems in person, over the phone, or via remote support tools.
    • View all Gardner Smith IT jobs - Sydney jobs - IT Support jobs in Sydney NSW
    • Salary Search: IT Support Engineer salaries in Sydney NSW
    • Hardware and software support, equipment set ups, and meeting room conference support.
    • In addition, you will provide 2nd level desktop support to members of our…
    • Provide after-hours IT support as part of the IT team's after-hours support roster.
    • Flexibility to provide occasional after-hours support to address urgent…
    • Manage IT support tickets across Zendesk, Slack and Shortcut.
    • Around 2 years’ experience in IT support, helpdesk, customer service or administration.
    • We are seeking a junior Software Engineer to help design, develop and maintain the internal software systems and integrations that support Rivkin’s day-to-day…
    • First point of contact for IT support requests.
    • 1–2 years of experience in an IT support or helpdesk role, or a relevant IT qualification.
    • Provide Level 1 & Level 2 support for D365 F&O and other key applications.
    • Log, track, and resolve support tickets, escalating complex issues as needed.
    • This position provides support to all hospitals within SLHD and will require travelling across facilities.
    • Free Employee Assistance Program (EAP) counselling…
    • O Stock Management support, updating of Assets within Asset management tool.
    • O Provide smart hands support for new project setup such as device refresh and IT…
    • At least 2 years relevant practical experience in ICT support, systems support or a similar technical role;
    • Maintain system documentation, technical records and…
    • Ongoing training and development support.
    • You also deliver technology training, support system upgrades and contribute ideas that improve library services and…
    • Proven experience in IT support, help desk, desktop support, or a similar technical role.
    • Strong attention to detail and ability to manage multiple support…
    • Change the way the Technology support service is perceived, the type of support we provide, and why we provide it.
    • Ensure all support requests are logged.
    • Assist with monitoring data integrations between core business systems and support routine reporting and dashboards where systems knowledge is required.
    • Triage support requests, troubleshoot and provide first / second level support.
    • Answer incoming calls and monitor support queues for the IT helpdesk.

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IT Support Engineer
Gardner Smith IT
Sydney NSW 2000
Apply now

Job details

$40 - $50 an hour
Part-time, Permanent
Sydney NSW 2000

Full job description

Key Responsibilities

  • Hardware & Software Support: Install, configure, and repair desktop computers, laptops, printers, and mobile devices.
  • Incident Management: Triage, prioritize, and resolve helpdesk tickets or escalate complex issues to higher-tier IT teams.
  • User Assistance: Guide employees through technical problems in person, over the phone, or via remote support tools.
  • Account Administration: Manage user accounts, password resets, and permission groups using services like Active Directory or Office 365.
  • Documentation: Record troubleshooting steps and maintain internal knowledge base
  • Help with onsite Infrastructure servers , Palo alto Firewall / Firewalls /cyber securiy
  • Hand on experience is a must

Pay: $40.00 – $50.00 per hour

Expected hours: 16.0 per week

Ability to commute/relocate:

  • Sydney NSW 2000: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Desktop support: 2 years (Preferred)

Work Authorisation:

  • Australia (Required)

Location:

  • Sydney NSW 2000 (Preferred)

Work Location: In person

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