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Late Night Call Centre jobs in Penrith NSW

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    • Make outbound calls to past, present, and future supporters.
    • Share inspiring stories about the work of our charity partners.
    • View all GiveTel jobs - Glebe jobs - Call Center Representative jobs in Glebe NSW
    • Salary Search: Telefundraiser in Charity Call Centre salaries in Glebe NSW
    • See popular questions & answers about GiveTel
    • Customer Empathy: Handle inbound roadside assistance calls calmly, professionally, and accurately.
    • Great pay + shift loadings for early, late, weekend and…
    • We are looking for a night owl, someone who loves to work the overnight shift!
    • Your night will include customer service, completing sale transactions,…
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    • You must have a strong customer services background, ideally within a call/contact centre, with excellent interpersonal skills particularly with regards to…
    • ✔️ 6-12 months of recent call centre or high-volume phone-based experience.
    • Help customers daily – Answer calls, emails & chats (50-60 per day).
    • Previous experience in call centre, customer service, or healthcare support role.
    • Experience in hospital or medical contact centre preferred.
    • Professionally manage inbound and outbound customer calls.
    • Employment Type: Part-time 4days or Permanent, Full-time available.
    • Previous experience in a call centre environment, with the ability to manage a high volume of calls while maintaining professionalism.
    • On call from 5pm Friday through to 8am Monday.
    • Accurately capture and document detailed information from incoming calls to ensure smooth handover to the…
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    • Collaborate with other contact centre agents to meet service level targets.
    • Answering phone calls for bookings across the Inner West region promptly and…
    • This centre operates 24x7, 365 days a year, with customer demand driving the rostering requirements.
    • You’ll manage incidents and service requests across…
    • Employment Type: Permanent Full Time 38 hours per week or Casual up to 38 hours per week .
    • Temporary roles are available to visa holders, with contracts issued…
    • Direct ownership of call centre performance and operational outcomes.
    • Experience with CRM systems, call centre tools, and workflow tracking systems.
    • Conducting outbound engagement and nurture calls to support customer success.
    • Ideally you have previous experience in a high-volume call centre, particularly…
    • Be the first point of contact for incoming calls and emails from our clients (average of 60-70 interactions (blend of calls & emails) daily calls per day,…

Job Post Details

Telefundraiser in Charity Call Centre - job post

GiveTel
4.8 out of 5 stars
Glebe NSW
$33.85 - $39.16 an hour - Part-time, Full-time, Casual

Job details

Pay

  • $33.85 - $39.16 an hour

Job type

  • Part-time
  • Casual
  • Full-time

Shift and schedule

  • No weekends

Location

Glebe NSW

Full job description

Do you have the gift of the gab, a big heart, and a passion for making the world a better place? We’re looking for outgoing, driven, and fun-loving tele-fundraisers to join our Glebe team and help raise money for a range of incredible charities!

Whether you’re a seasoned fundraiser or looking for your first opportunity in tele-fundraising, this is your chance to earn great pay, develop valuable sales and negotiation skills, and make a real impact.

Your role:

  • Make outbound calls to past, present, and future supporters.
  • Share inspiring stories about the work of our charity partners.
  • Build rapport, engage donors, and motivate them to take action.
  • Work as part of a team that thrives on energy, results, and support.

We want fundraisers who:

  • Are confident, chatty communicators who love a good conversation.
  • Are motivated, resilient, and goal-driven.
  • Don’t take rejection personally and keep a positive attitude.
  • Are available at least 20 hours per week (flexible scheduling available).
  • Have experience in customer service, sales, or fundraising—but if not, we’ll train you!

What We Offer

  • Competitive Pay: $32–$38/hour plus bonuses, cash incentives, and prizes.
  • Work-Life Balance: Flexible hours, no weekend work.
  • Career Growth: Comprehensive training, ongoing development, and opportunities to progress.
  • Fun Team Culture: Weekly drinks team activities, and a supportive, energising workplace.
  • Great Location: Our Glebe office is bright, friendly, and fun, with some work-from-home opportunities for those with outstanding results.
  • Open to All: Students, backpackers, retirees, and anyone with a passion for making a difference.

Why Join Us?
At Givetel, we’ve raised millions for world-class charities over the past 12 years. We value our fundraisers, invest in your growth, and make sure your work truly makes an impact. If you’re looking for a role where your energy and skills are recognised, and your work changes lives, this is it.
Applying is simple! Send your resume to applications@givetel.com and start your fundraising career today. Let’s make calls that count and change the world, together.

Job Types: Full-time, Part-time, Casual

Pay: $33.85 – $39.16 per hour

Work Location: In person

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