Learning Development Facilitator jobs in Sydney NSW

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

1. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission

2. We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy

3. We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale

4. We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission

5. We Live by Our Values - we role model our values 100% of the time

6. We Expect High Performance - we set a high standard and we’re not satisfied with being average

This role

Our Performance Operations team is seeking a high-impact Learning Specialist who will play a pivotal role in co-designing and delivering high-impact, EH Way–aligned learning and capability programs. Sitting at the intersection of learning design, organisational development, and performance enablement, this role ensures new and existing Heroes are rapidly ramped, AI-fluent, and culturally aligned. You’ll work closely with People Partners, Performance Ops Leads, and cross-functional teams to scale learning solutions that drive high performance, leadership excellence, and a thriving remote-first workforce. This role is ideal for a Learning Designer with sharp stakeholder instincts and high AI fluency, who thrives in fast-paced, high impact environments.

In this role, your core responsibilities are to

• Drive AI First enablement across the business
• Partner with business leaders to diagnose capability gaps and translate these into actionable learning objectives
• Translate business needs into practical training solutions that build skills and confidence.
• Develop AI generated content that reflects EH Way values, tone, and strategic goals and use tools like Articulate Rise and HeyGen to create interactive learning experiences.
• Help reinvent onboarding and enablement experiences to support our scale-up journey.
• Use data to measure training effectiveness and continuously improve outcomes.
• Facilitate learning sessions that reflect our high-performance culture and values.
• Partner with People & Culture teams to ensure programs meet the needs of diverse teams globally.
• Maintain and manage content in our learning platform (Go1 LMS), including reporting and user support.

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring:

• 3 to 5 years experience in designing and managing digital learning content in a software / SaaS space
• AI Confidence – You’re comfortable using AI tools to boost efficiency and create content at scale.
• Learning Mindset – You have experience or a strong interest in designing and delivering learning programs that make a difference.
• HR Foundations – A background in HR is a plus, but not a must.
• Tech-Savvy – You’ve worked with instructional design tools or AI platforms to create learning, video or visual content.
• Content Creator’s Eye – You’ve built training, social media, or website content before and you notice the small stuff that others miss.
• Stakeholder Pro – You know how to work with senior leaders and cross-functional teams with confidence and clarity.
• Confident Facilitator – You’re skilled at leading virtual sessions that engage and inspire.
• Strategic Thinker – You can connect learning goals to business outcomes in a fast-paced, performance-driven environment.

What we can offer

At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means:

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
• You’ll also have access to a wide range of benefits that includes: a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.