Learning Development Support Officer jobs

At a Glance

Work type: Indoor, 35hrs per week, Hybrid working
Salary: $86,000 to $94,709 + 12% superannuation
Employment Type: Full Time
Closing date: 9pm, Tuesday 27th October 2026

The City of Parramatta is in the midst of significant growth and transformation. With a community that brings together many cultures, skills and stories, a changing skyline and new investments, this is an exciting time to be part of the journey. Parramatta 2050 gives us a clear picture of where we’re heading; a connected, creative and sustainable City with opportunities for everyone. Every role at City of Parramatta contributes to this next chapter, helping us build a strong, thriving Parramatta for the people who live, work and spend time here.

An excellent permanent full-time opportunity is available for an experienced professional in the Development Support team in the Development & Traffic Services Unit (DTSU).

About the role
As the Development Support Officer you will be responsible for providing administrative and customer support to the Development & Traffic Services Unit.

In this role you will:

• Generate and format professional documents, letters, reports, and agendas relating to applications, certificates and development matters.

• Accurately apply Council’s development related policies (e.g., Notification and Advertisement Policies, Council’s Schedule of Fees and Charges) to generate notification and acknowledgement of submission correspondence, applicable fees and create other relevant documentation.

• Create, maintain, and extract data/information from databases, spreadsheets and online systems, including State Government systems, Council record and procurement processes and systems.

• Liaise with internal & external customers in relation to the status of current Development Applications and other development related matters.
  

What’s on offer

We are offering a permanent full-time position, with a competitive remuneration package from $86,000 to $94,709 plus 12% superannuation .

Your employee experience with City of Parramatta includes:

• Flexibility: Hybrid working conditions, flexi‑time scheme, additional leave over the Christmas period
• Leave: 14 weeks paid parental leave, 15 days personal leave, Long service leave after 5 years
• Wellbeing: Employee led networks (ERGs), Fitness passport, Flu vaccinations, Employee Assistance Program (EAP), Ongoing wellbeing initiatives, Health insurance discounts.
• Location & Convenience: Central Parramatta location, discounted parking, Novated leasing available
• Growth: Learning and development programs, leadership pathways, free LinkedIn Learning
  

About you

The successful candidate will demonstrate experience in providing administrative and customer support. You will also bring:

• Has demonstrated expertise in achieving accurate and efficient administrative results, excellent skills in planning, organisation and time management.
• Strong understanding of legislative and regulatory requirements, applied effectively in daily operations.
Advanced proficiency in Microsoft Office applications, windows systems, word processing, spreadsheet management and Adobe Acrobat Pro.

To be considered for this role, you must meet the essential requirements in the Position Description , including:
Qualifications:

• Certificate in Business Administration or equivalent or suitable experience.

Want to know more?

Review our Values Flyer to learn more about the behaviours that guide how we work. Further details about this role can be found in the Position Description. For a confidential discussion, please contact Narelle Sertlioglu via email recruitment@cityofparramatta.nsw.gov.au

How to apply

Applications must be submitted online by 9pm, Tuesday 27 th October 2026 . Applications submitted by other means will not be accepted.

Please upload:

• Current resume and cover letter addressing the “About You” section

Please note: Candidates who do not meet the essential qualification and licence requirements may not progress through the recruitment process.

This position requires the preferred candidate to undergo the below pre-employment compliance checks:

Criminal history check: A criminal history does not necessarily disqualify a prospective candidate from selection.

The City of Parramatta supports a drug and alcohol ‑ free working environment. Employees may be subject to random testing.

How we work: Inclusion & Belonging
At the City of Parramatta, inclusion and belonging are central to how we work. We’re building a workforce that reflects our diverse community and value different perspectives and lived experiences. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, people of all ages, women, culturally and linguistically diverse communities, LGBTQIA+ people, ADF veterans, and others who bring unique perspectives.

We are committed to a fair, inclusive, and accessible recruitment process and support reasonable adjustments throughout recruitment and employment – contact recruitment@cityofparramatta.nsw.gov.au for a confidential discussion.

Eligibility:
Please note you must be an Australian or New Zealand citizen or a permanent resident in Australia to apply for this position. Applicants holding valid visas may be considered for Casual or Term contracts subject to their visa work conditions.