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SUPPORT COORDINATOR

FULL TIME ROLE

About the role

MYPAL HOME CARE is seeking a passionate and experienced Support Coordinator to join our dedicated team in Melbourne, VIC. As a Support Coordinator, you will play a vital role in empowering and supporting individuals with disabilities to live independent and fulfilling lives. This is a full-time position that offers a competitive salary and excellent benefits.

What you'll be doing

• Coordinating and overseeing the delivery of individualized support services to clients, ensuring their needs are met
• Assisting clients in developing and implementing their goals and support plans
• Liaising with a range of service providers and stakeholders to ensure seamless service delivery
• Monitoring and reviewing client progress, and making adjustments to support plans as needed
• Advocating for clients and their families to ensure they have access to the appropriate services and resources
• Maintaining accurate and up-to-date client records and documentation
• Participating in team meetings and contributing to the continuous improvement of service delivery

What we're looking for

• Diploma in Disability or Community Services related (desired but not necessary)
• Minimum 1 year experience in a support coordination or case management role, preferably in the aged care or disability sectors
• Excellent communication and interpersonal skills, with the ability to build rapport and collaborate effectively with clients, families, and stakeholders
• Strong organizational and problem-solving skills, with the ability to priorities and manage multiple tasks
• Demonstrated understanding of the NDIS and aged care systems, and the ability to navigate and coordinate services within these frameworks
• Empathetic, person-centered approach with a genuine commitment to making a positive difference in the lives of clients
• Current driver's licence and access to a reliable vehicle

About us
MYPAL HOME CARE our main focus is assisting individuals to reach their full potential. We provide a range of supports to NDIS participants. Formed by a team of professionals with extensive experience in disability, mental health, and community services. We believe that a better service can be provided by developing a skilled workforce with access to career progression and ongoing training. In order to deliver a high quality of service, we aim to have a strong and committed workforce. Flexibility is our middle name, and we strive for consistency when supporting our clients. MYPAL HOME CARE you will experience a diverse and cheerful workforce, we value experience from all walks of life. We place strong focus on inclusion and understand that everyone has their own story to tell.

Employer questionsYour application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a support coordinator?
• Do you own or have regular access to a car?
• Have you completed a qualification in community services?
• Do you have a current NDIS Worker Screening Check?
• Do you have a current Working With Children (WWC) Check?
• Do you have a current Police Check (National Police Certificate) for employment?

Pay: $40.00 – $45.00 per hour

Work Location: Remote