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Level Desktop Support jobs in Brisbane QLD

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    • Provide Level 1 (L1) technical support for desktops, laptops, printers, and mobile devices.
    • :Provide on-site and remote support as needed.
    • View all ADVANCE GLOBAL IT SUPPORT jobs - Morningside jobs - Desktop Support Technician jobs in Morningside QLD
    • Salary Search: IT /Desktop Support Engineer (Level -1) - Designated 2 days Onsite /week Only salaries in Morningside QLD
    • Microsoft 365 Fundamentals certification, or an equivalent certification aligned to desktop support responsibilities, is preferred.
    • Provider will provide field support services.
    • § Technical support and break-fix.
    • New Hire/First Day Ready support.
    • ServiceNow for Provider support teams.
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    • Aligned to our customers business requirements, we provide tailored maintenance services, hardware and software break/ fix support, remote support, software…
    • This role is ideal for a senior desktop support professional who enjoys a hands-on technical environment and can quickly integrate into a high-performing IT…
    • Full Time (Mon to Fri).
    • You are expected to have excellent customer service and communication skills. *.
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    • Splitting your time between desk-based support and hands-on onsite work, depending on what the day calls for.
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Job Post Details

IT /Desktop Support Engineer (Level -1) - Designated 2 days Onsite /week Only - job post

ADVANCE GLOBAL IT SUPPORT
Morningside QLD 4170
$350 - $370 a day - Contract

Job details

Pay

  • $350 - $370 a day

Job type

  • Contract

Location

Morningside QLD 4170

Full job description

Location: Morningside QLD 4170, Australia
Contract: B2B
Job Type: Designated - 2 days only (Monday & Thursday)
Schedule: Local Business hour

Job Overview

We are seeking a skilled and proactive EUC L1 Support Engineer to join our team on a 12-month B2B contract based in Brisbane Australia. The ideal candidate will provide first-line technical support to end users, ensuring smooth operation of end-user computing environments. Candidate will provied support only 2 days (Monday & Thursday) per week onsite.

Key Responsibilities

  • Provide Level 1 (L1) technical support for desktops, laptops, printers, and mobile devices
  • Troubleshoot hardware and software issues
  • Install, configure, and maintain operating systems and applications
  • Manage user accounts, passwords, and access permissions
  • Support Microsoft Office 365 and common enterprise applications
  • Respond to tickets and incidents within agreed SLAs
  • Escalate complex technical issues to L2/L3 support teams when required
  • Maintain accurate documentation of issues and resolutions
  • :Provide on-site and remote support as needed

Required Qualifications & Skills

  • Proven experience in End User Computing (EUC) or IT Support (L1 level)
  • Strong knowledge of Windows OS, Microsoft Office 365, and basic networking
  • Familiarity with ticketing systems and ITIL processes
  • Excellent troubleshooting and communication skills
  • Ability to work independently and manage priorities effectively
  • Mush have full time work rights in Australia.

Pay: $350.00 – $370.00 per day

Application Question(s):

  • Do you have an active ABN?

Work Authorisation:

  • Australia (Required)

Work Location: In person

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