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Level Desktop Support jobs in Brisbane QLD

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    • Provide Level 1 (L1) technical support for desktops, laptops, printers, and mobile devices.
    • :Provide on-site and remote support as needed.
    • View all ADVANCE GLOBAL IT SUPPORT jobs - Morningside jobs - Technical Support Specialist jobs in Morningside QLD
    • Salary Search: IT End User Support / Desktop Support Level 1 – Scheduled Onsite Visits Only (Non-Full-Time Role) salaries in Morningside QLD
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Job Post Details

IT End User Support / Desktop Support Level 1 – Scheduled Onsite Visits Only (Non-Full-Time Role) - job post

ADVANCE GLOBAL IT SUPPORT
Morningside QLD
$320 - $350 a day - Contract, Freelance

Job details

Pay

  • $320 - $350 a day

Job type

  • Freelance
  • Contract

Location

Morningside QLD

Full job description

Job description:

Location: Morningside QLD 4170, Australia
Contract: B2B
Job Type: Backfill & Dispatch.
Note: This is not full-time job. This is demand based (ad-hoc). Whenever client will raise a demand for support. You will be dispatched to the site to resolve the issue. You will be notified minimum 2-4 days before the support required onsite.
Schedule: Local Business hour

Job Overview

We are seeking a skilled and proactive EUC L1 Support Engineer to join our team on a 12-month B2B contract based in Brisbane Australia. The ideal candidate will provide first-line technical support to end users, ensuring smooth operation of end-user computing environments.

Key Responsibilities

  • Provide Level 1 (L1) technical support for desktops, laptops, printers, and mobile devices
  • Troubleshoot hardware and software issues
  • Install, configure, and maintain operating systems and applications
  • Manage user accounts, passwords, and access permissions
  • Support Microsoft Office 365 and common enterprise applications
  • Respond to tickets and incidents within agreed SLAs
  • Escalate complex technical issues to L2/L3 support teams when required
  • Maintain accurate documentation of issues and resolutions
  • :Provide on-site and remote support as needed

Required Qualifications & Skills

  • Proven experience in End User Computing (EUC) or IT Support (L1 level)
  • Strong knowledge of Windows OS, Microsoft Office 365, and basic networking
  • Familiarity with ticketing systems and ITIL processes
  • Excellent troubleshooting and communication skills
  • Ability to work independently and manage priorities effectively
  • Mush have full time work rights in Australia.

Pay: $320.00 – $350.00 per day

Application Question(s):

  • Do you have an active ABN?

Work Authorisation:

  • Australia (Required)

Work Location: In person

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