Skip to main content
Post your resume and find your next job on Indeed!

Maintenance Support Engineer jobs

Sort by: -
    • Maintaining accurate documentation of support requests and resolutions.
    • Experience providing onsite and remote IT support to business clients.
    • View all PilbaraIT jobs - South Hedland jobs - Support Engineer jobs in South Hedland WA
    • Salary Search: ICT Support Engineer salaries in South Hedland WA
    • Performing preventive maintenance and equipment calibration.
    • Providing technical support by phone, email, or onsite.
    • Managing spare parts and service inventory.
  • View similar jobs with this employer
    • Notifying LAME of any significant defects found during maintenance activities.
    • Ensuring that all maintenance activities are conducted safely and in accordance…
    • Analyse equipment failure data, maintenance histories, and performance metrics to identify trends and recommend improvements to maintenance strategies.
    • You will be accountable for desktop, hardware and software break/ fix support, remote support, software deployment and occasional support for the relocation of…
    • Provide L1 support for service delivery teams and resolve technical issues.
    • Also includes end user support and liaising with 3rd party vendors as needed.
    • Manage support tickets and keep clients informed.
    • Provide remote and onsite IT support to clients.
    • Willingness to occasionally travel for onsite support (…
    • Accurately document all support activities using internal systems.
    • Health & wellness programs and mental well-being support.
    • Experience in support for site relocations and decommissioning activities.
    • Previous experience as Deskside Support Engineer or similar IT services/support (…
    • You'll support multiple buildings around the area.
    • 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience.
    • Perform routine maintenance, diagnostics, and troubleshooting to resolve technical issues.
    • Provide on‑site support and training to customers on machine…
    • Familiarity with maintenance management systems and customer support tools.
    • Performs field based preventative maintenance services using standard procedures and…
    • Occasional off-hours support (on call support).
    • Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organizations…
    • Some of the jobs titles that a field engineer could grow into are engineering manager and senior field engineer.
    • Technical support: 1 year (Preferred).
    • You will work alongside experienced mechanical engineers, maintenance teams, supervisors and operational leaders to develop your technical capability and…

People also searched:

engineering internship
graduate engineer
maintenance fitter
maintenance handyman
maintenance manager
maintenance officer
maintenance technician
mechanical engineer
process engineer
project engineer

Job Post Details

ICT Support Engineer - job post

PilbaraIT
2 Hunt Street, South Hedland WA 6722
$80,000 - $85,000 a year - Full-time

Job details

Pay

  • $80,000 - $85,000 a year

Job type

  • Full-time

Shift and schedule

  • Overtime

Location

2 Hunt Street, South Hedland WA 6722

Benefits

Pulled from the full job description

  • Free drinks
  • Housing allowance
  • Gym membership
  • Company car
  • Visa sponsorship

Full job description

About Us

Pilbara IT Services Pty Ltd provides professional IT support and managed technology services throughout the Pilbara region, including Port Hedland and Karratha. We support clients across education, childcare, government, defence, logistics, shipping, mining and commercial industries.

We are seeking an experienced and motivated ICT Support Engineer to join our growing team.

Key Responsibilities

The successful applicant will be responsible for:

  • Providing Level 1 and Level 2 onsite and remote ICT support.
  • Diagnosing and resolving desktop, laptop, printer, hardware and software issues.
  • Installing, configuring and maintaining Windows operating systems and business applications.
  • Supporting Microsoft 365, Outlook and related Microsoft services.
  • Installing and configuring computer hardware, peripherals and multifunction devices.
  • Troubleshooting LAN, WAN, Wi-Fi and internet connectivity issues.
  • Assisting with user account administration and password resets.
  • Maintaining accurate documentation of support requests and resolutions.
  • Providing excellent customer service while working independently at client sites.
  • Travelling to customer sites throughout the Pilbara region to provide onsite technical support.

Required Qualifications

Applicants must possess one of the following:

  • Advanced Diploma in Information Technology (or equivalent); or
  • Bachelor's Degree in Information Technology, ICT, Computer Science, Network Engineering or a closely related field.

Required Skills

Applicants should demonstrate:

  • Strong troubleshooting and analytical skills.
  • Knowledge of Windows desktop operating systems.
  • Experience supporting Microsoft 365 applications.
  • Knowledge of desktop, laptop, printer and peripheral support.
  • Understanding of networking concepts including TCP/IP, DNS and DHCP.
  • Excellent verbal and written communication skills.
  • Ability to work independently and within a team.
  • Strong customer service and time management skills.

Required Experience

Applicants must have:

  • At least 1–2 years' experience in a similar ICT Support Engineer, IT Support Engineer, Helpdesk, Desktop Support or Field Support role.
  • Experience providing onsite and remote IT support to business clients.
  • Experience diagnosing and resolving software, hardware and network issues.

What We Offer

  • Annual salary of AU$80,000 – AU$85,000 plus superannuation.
  • Company vehicle or vehicle allowance.
  • Shared accommodation.
  • Overtime opportunities where applicable.
  • Ongoing professional development and training.
  • Opportunity to work across a broad range of technologies and industries.
  • Supportive team environment.

How to Apply

Please submit your current resume and a cover letter outlining your qualifications and relevant experience.

Pay: $80,000.00 – $85,000.00 per year

Benefits:

  • Company car
  • Free drinks
  • Gym membership
  • Housing allowance
  • Visa sponsorship

Work Location: In person

Let Employers Find YouUpload Your Resume