Maintenance Support Engineer jobs

Amazon created one of the most sophisticated supply chains in the world. From the introduction of Amazon Prime, to the use of advanced technology for package delivery; Amazon consistently drives change from the front of the pack. Reliability and Maintenance Engineering (RME) is the backbone of Amazon's operations, ensuring millions of packages reach customers on time. As an RME Graduate, you'll be part of the team that keeps our sophisticated automation and infrastructure running smoothly—work that directly enables Amazon to deliver its promise to customers every single day.




The Reliability Maintenance Engineering (RME) Graduate will play a hands-on role in keeping Amazon's Fulfilment Centre (FC) running at peak performance.

Mentorship & Professional Growth:

Work directly with experienced RME engineers and technicians who are invested in your development

Receive guidance on real-world engineering challenges and best practices

Build your professional network within Amazon's global operations team



Why This Role Matters: You'll be part of the team that keeps Amazon's promise to customers—ensuring millions of packages are processed and delivered on time. The skills you develop here will set you apart as you launch your engineering career.



Key job responsibilities

• Manage cross-functional project lifecycles across organizations and geographies, ensuring delivery of objectives and targets
• Actively participate in engineering reviews, contributing to and improving proposed solutions for systems and components
• Collaborate with stakeholders to set priorities, establish milestones, and drive schedules, proactively addressing dependencies and mitigating issues
• Lead execution of systems and automated equipment designs, overseeing installation, throughput, and safety qualifications while optimizing processes
• Conduct effective meetings, ensuring proper documentation of discussions, decisions, and action items
• Provide timely and accurate project status updates, risk analyses, and mitigation plans to leadership
• Clearly articulate system and equipment designs, including technical specifications and capabilities, to internal and external partners
• Efficiently manage change order controls, purchase orders, and invoice approvals
• Develop and maintain strong working relationships across multiple projects and stakeholders
• Identify and spearhead process improvement initiatives to enhance project efficiency and value delivery

A day in the life
You are managing one or multiple projects that can vary in scope, complexity and duration. Daily tasks may comprise of site coordination with operations teams and contractors on project execution activities or changes; deep diving project progress, schedule and resources, while identifying barriers, creating solutions and driving resolutions. You may be facilitating the planning and/or implementation meetings with projects’ stakeholders, ensuring alignment in objectives, expectations, and the next steps; you would capture and publish detailed notes after each meeting to drive ownership and follow-through on the actions and decisions. You may be brainstorming and developing workaround solutions while mitigating the project delays or design issues. In addition, you may be supporting/training other engineering team members, utilizing the knowledge of Amazon’s safety, mechanical, electrical and controls installation standard and guidelines. Key competencies of this position include insisting on the highest standards ensuring that contracted resources meet schedule, budgetary, safety and quality targets; analyzing and deep diving systems’ performance, inventing and simplifying solutions that allow for improved processes and results; and
providing technical expertise to customers and stakeholders. You are looked to as authority for risk analysis and problem solving, providing technical expertise to customers and stakeholders. You are looked to as authority for risk analysis and problem solving.