Medical Administration jobs in North Rockhampton QLD

To organise appointments, maintain records and perform other tasks in order to ensure smooth and efficient functioning of the practice and provide an exceptional standard of care to patients.

Key responsibilities

• Greet patients, record appointments and patient arrival, check patient identifiers, inform of delays
• Answer telephone calls promptly and courteously; pass on messages promptly to appropriate person
• Manage daily incoming and outgoing mail, email and faxes; type and file outgoing correspondence
• Update patient details and scan documents to patient computer file
• Advise patients of billing policy; process daily claims, issue invoices and receipts where necessary, process payments; maintain petty cash records
• Send out accounts to Allied services; balance computer banking
• Ensure reception, waiting room, doctors' rooms and treatment rooms are clean and tidy
• Photocopying, scanning, routine cleaning of amenities and stocking tasks
• Order stationery and complete tasks in appropriate forms
• Let nursing staff know of any concerns or emergencies

About you

• Demonstrated patient-focused approach in service provision with genuine empathy and interest in patient needs
• Excellent interpersonal and communication skills
• Well-presented, friendly, courteous and obliging
• Undertake all duties in a diligent manner, with honesty and integrity
• Maintain absolute confidentiality regarding patient and practice information
• Vigilant attitude to accuracy, prepared to double check as necessary
• Work cooperatively and independently
• Ability to prioritise and organise, with attention to detail
• Basic knowledge of MS Word and Excel

Pay: $27.00 – $28.00 per hour

Work Location: In person