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Medical Administration jobs in North Rockhampton QLD

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    • Rockhampton Hospital is a 305-bed facility and is the main referral hospital for Central Queensland, now providing integrated cancer care services in Central…
    • Support medical and nursing staff through a range of administrative tasks, including reception duties, documentation, filing, audits, and patient record…
    • Attend to presenting patients, family members, general public, police and ambulance by undertaking standard administration duties, and/or directing to…
    • The Central Queensland Specialist Palliative Care in Aged Care (CQ SPACE) project aims to improve access to specialist palliative and end-of-life care for…
    • This is a challenging role and will involve managing a busy front desk reception, liaising with patients, supporting doctors and medical staff as well as…
    • Operational Support to clinic Audiologists; including administration (answering phones, booking appointments, providing customer service).
    • Be spoilt with a professional team of administrators to handle all administration tasks, and streamline your day.
    • Kate Richardson (Principal AEP and Director).
    • All applicants must provide a valid national police check and undergo a pre-employment medical assessment.
    • Proven ability to lead, communicate, and collaborate…
    • Be spoilt with a professional team of administrators to handle all administration tasks, and streamline your day.
    • Kate Richardson (Principal AEP and Director).
    • Central Queensland Maternity Service delivers high-quality, evidence-based care to women and families across diverse maternity settings throughout the region.
    • Be spoilt with a professional team of administrators to handle all administration tasks, and streamline your day.
    • We can fit a role to your needs.

Job Post Details

Administration Officer (Emergency) - job post

Queensland Government
3.8 out of 5 stars
Rockhampton QLD
Casual
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Job details

Job type

  • Casual

Location

Rockhampton QLD

Benefits

Pulled from the full job description

  • Employee assistance program

Full job description

About us:

Rockhampton Hospital is a 305-bed facility and is the main referral hospital for Central Queensland, now providing integrated cancer care services in Central Queensland in the newly established building boasting state of the art medical equipment.

The other primary hospitals within the health service are Gladstone, Emerald, Yeppoon and Biloela together with many smaller rural units transfer patients through to Rockhampton for specialist care and investigation.

About the role:
Provide high-level administrative and customer service support within the 24/7 Emergency Department, ensuring patients, families, and visitors are assisted promptly and appropriately.
Support patient flow and safety by accurately managing admissions, discharges, transfers, and registrations within hospital information systems.
Conduct patient interviews to confirm personal and financial details, supporting completion of required documentation such as Patient Election Forms.
Act as a key communication hub by managing reception enquiries, phone calls, and coordination of information between clinical staff, patients, and external agencies.
Maintain professionalism, accuracy, and composure in a fast-paced, high-pressure environment while adhering to policies, confidentiality requirements, and data quality standards.
About you:
Demonstrated ability to use initiative and sound judgement to resolve issues in fast-paced or unpredictable situations where procedures may not be clearly defined.
Strong proficiency in computerised systems and digital applications to support accurate and efficient administrative processes.
Proven ability to work effectively within a multidisciplinary team in a high-pressure, dynamic healthcare environment.
Well-developed communication skills with the ability to engage professionally, sensitively, and respectfully with patients, staff, and the public.
Solid understanding of privacy, confidentiality, and compliance requirements, with the ability to respond appropriately in emergency situations following established protocols.
What we offer:
An hourly rate between $49.97 - $55.57 p.h. (Including 25% Casual Loading)
12.75% employer superannuation contribution
Additional Benefits:
Ongoing Professional Development and Education Opportunities
Flexible Work-Life Balance and Variety
Employee Assistance Program (EAP)
Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

Your current CV or resume, including referees.
A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

Contact Recruitment.CentralQueensland@health.qld.gov.au
Quote the Job Ad Reference (JAR) RK6F686847

Applications close: Tuesday, 14 July 2026

#Rockhampton<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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