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Job Post Details

Health Information and Record Service Officer - job post

NSW Health
(part of NSW Government)
3.5 out of 5 stars
Westmead NSW
$33.59 - $34.70 an hour - Full-time
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Job details

Pay

  • $33.59 - $34.70 an hour

Job type

  • Full-time

Shift and schedule

  • Monday to Friday

Location

Westmead NSW

Full job description

  • Help drive the digital transformation of patient records

  • Join a supportive team at Westmead Hospital

  • Build a rewarding career in health information services


Manage, digitise and safeguard critical health records that support patient care while ensuring accuracy, confidentiality and service excellence.


Employment Type: Temporary Full Time (up to 2 years)
Position Classification: Administration Officer Level 2
Remuneration: $33.59 - $34.70 per hour
Hours Per Week: 38
Position Hours: Monday to Friday 1600-0030
Location: Westmead Hospital


Where you'll be working
Join the Health Information and Records Service (HIRS) team at Westmead Hospital, one of Australia's leading healthcare facilities. Working in a fast-paced and collaborative environment, you'll play an important role in supporting clinicians and patients by ensuring health information is accurate, accessible and securely managed.

  • Work within a dedicated team committed to high-quality patient outcomes

  • Contribute to the ongoing transformation of digital healthcare records

  • Be part of a culture that values teamwork, integrity and continuous improvement

  • Gain exposure to a broad range of health information management functions

  • Enjoy opportunities for learning, development and skill enhancement

What you'll be doing
As a Health Information and Records Service Officer, you will support the effective management, digitisation and maintenance of patient healthcare records to ensure information is available when and where it is needed for patient care. You will work across both electronic and paper-based record systems while maintaining the highest standards of accuracy, confidentiality and record integrity.

  • Scan, validate, quality check and upload clinical documents into the electronic medical record (eMR)

  • Retrieve, track, file, store and facilitate the compliant destruction of healthcare records

  • Maintain record tracking systems to ensure documents are accurately located and managed at all times

  • Liaise with clinical and non-clinical teams to locate, retrieve and process health records, including offsite storage requests

  • Deliver excellent customer service while meeting productivity targets, quality benchmarks and confidentiality requirements




Ready to make a difference? Join NSW Health and help ensure the right information is available when patients need it most. Apply Now.


How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

  • Experience in an administrative position and/or knowledge and experience in health administrative functions.

  • Demonstrated ability to prioritise and organise your workload so that you are able to meet deadlines.

  • Proven attention to detail with the ability to identify and correct errors.

  • Developed computer skills and/or experience with document imaging, patient administrations systems and Microsoft Office suite.

  • Excellent customer service skills with sound oral and written communication skills.

  • Demonstrated ability to work as a productive team member and contribute to a positive team culture.

  • Demonstrated understanding of privacy and confidentiality principles and how they are applied in the hospital setting.


Requisition ID: REQ677266
Applications Close: 20 July 2026




Need more information?

  • Discover more about the application process.

  • Review the detailed Position Description for insights into role requirements and criteria.

  • Explore the selection process, employment checks, outcomes and notifications.

  • For inquiries about the role, contact Elaine Collins on Elaine.Collins@health.nsw.gov.au or 02 8890 3711





People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.


Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/


Westmead Hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.


Please note: In accordance with NSW Health policy, priority will be given to Australian citizens and permanent residents. A person who is not an Australian citizen or permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa or the advertised position.

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