Medical Panels jobs in Melbourne VIC
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Job Post Details
Conciliation Officer - job post
Melbourne VIC•Remote
$168,537 a year - Contract, Fixed term
You must create an Indeed account before continuing to the company website to apply
Job details
Pay
- $168,537 a year
Job type
- Fixed term
- Contract
Benefits
Pulled from the full job description
- Opportunities for promotion
Full job description
Overview
Work Type: Various
Salary: $168,537 - $18,117
Grade: Grade in advertisement
Occupation: Legal
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/WIC/1934789
Searching for real purpose, interesting work and a dynamic role? Harness your alternative dispute resolution expertise and join WIC during a time of growth and transformation.
$168,537 per annum (plus super) + excellent mentoring and support
The impact you'll have:
Who we're looking for:
Resolution matters. And so do you.
Visit our careers site to find out more and read the stories of our incredible people.
Want to help us shape a brighter future? Join us.
WIC is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. If you require assistance or adjustments to fully participate in the application or interview process for this role, please contact us via email careers@wic.vic.gov.au
Workplace Injury Commission (WIC)
Melbourne
$168,537 per annum (plus super) + excellent mentoring and support
Ongoing and 18 month fixed-term contract roles available
Enjoy varied and rewarding work, and a respectful culture- Competitive remuneration and flexibility including hybrid WFH option
- Play a key role supporting WIC as we help injured Victorians find a way forward
_______________________________________________________________________
The impact you'll have:
At the Workplace Injury Commission, we've helped thousands of injured workers and employers to resolve their disputes and move forward with their lives. We're a robust Victorian Government statutory authority that's making an impact.
We are looking for Conciliation Officers to join us. In this role, you'll be part of a collaborative team that play a key role within the organisation, delivering and maintaining consistent and high-quality Conciliation services to injured Victorians and their employers.
The primary function of a Conciliation Officer is to consistently deliver the highest standard of conciliation knowledge and skills, aligned with the legislative Duty of Conciliation Officers - to be fair, economical, informal and quick in an endeavour to bring the parties to agreement.
Having regard to the objectives of the Workplace Injury Rehabilitation and Compensation Act 2013 (WIRCA) and Accident Compensation Act (ACA), you will facilitate the balanced empowerment and engagement of the parties to effectively conciliate disputes.
Where a matter cannot be resolved by agreement, you will independently exercise your powers under the WIRCA and ACA as appropriate, to assess the validity of decisions, make recommendations or issue directions, refer medical questions to Medical Panels, or issue a Certificate of Genuine Dispute, which allows injured workers to apply for arbitration (when applicable) or commence Court proceedings.
Who we're looking for:
To succeed in this role, you will have:
- Demonstrated experience in Alternative Dispute Resolution; & knowledge of the Victorian Workers' Compensation system (highly desirable)
- Detailed knowledge of relevant legislation and the case law authority that informs its application, reflecting an ongoing commitment to knowledge and learning in the Victorian workers' compensation jurisdiction
- Complex problem-solving expertise to generate ideas and proposals in order to assist parties to reach agreements within conciliation
- Capacity to build empathy, rapport, awareness and consideration of the needs of others, and ability to deal appropriately with sensitive matters
- Ability to build, foster and sustain strong and constructive internal and external relationships
- Qualification in at least one of the following: Alternative Dispute Resolution, Law, Psychology, Occupational Health and Safety, Social Science, or other relevant graduate-level qualification or vocational experience
For further information, please refer to our position description linked on our careers site
Resolution matters. And so do you.
We're a stable, purpose-driven organisation that offers you meaningful work, a welcoming and vibrant team culture, and a range of benefits, including:
- Competitive remuneration, plus generous allowances, annual salary increases and opportunity for band progression payments
- Reimbursements for study/professional development and wellbeing activities.
- Salary pac kaging options of novated motor vehicle lease and superannuation
- Access to additional leave categories when you need it most - flexible leave arrangements tailored to you, for example reproductive health and wellbeing leave, IVF leave etc
- Access to our 24/7 holistic mental health and wellbeing program for you and your family.
- A progressive, respectful and supportive work environment with experienced leaders who are invested in you.
Here are some of the things we hope you'll love about working with us:
Help Victorians find a way forward
As a Conciliation Officer, you'll play a vital role in supporting WIC to help injured workers and employers overcome some of the most challenging times of their lives.
- Find support and relationships that count
Respect is a key value here. We trust and empower you to be your best self, at work and home.
- Respect today, shape tomorrow
Bring your diverse thinking and help make us even better.
- Be rewarded for your contribution
We offer you real professional development opportunities plus a wide range of rewards and benefits to help you thrive.
Visit our careers site to find out more and read the stories of our incredible people.
Want to help us shape a brighter future? Join us.
Take your career to the next level with the Workplace Injury Commission. To apply, please submit your resume and cover letter via the link by midnight, Friday 17th July 2026.
Please note: Applications will be reviewed throughout the application period, and interviews may commence before the application period expires.
WIC is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. If you require assistance or adjustments to fully participate in the application or interview process for this role, please contact us via email careers@wic.vic.gov.au
In accordance with our Privacy Policy and Collection Statement, as part of the recruitment process, WIC may collect and use information relevant to assessing your suitability for the role and our organisation.
Only people with the right to work in Australia may apply for this position. You will be required to undergo a National Police Check as part of the recruitment process. Successful candidates will be required to provide evidence of their COVID-19 vaccination status or medical exemption prior to commencing employment.
Applications close Friday 17 July 2026 at 11.59pm
Posted
3 July 2026
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