Medical Panels jobs in Melbourne VIC

This role is primarily responsible for the provision of effective and efficient administration and nurse support services for the Convenor of Medical Panels and Medical Panel Members. Working collaboratively with other nursing and Medical Panels staff, this position provides reception services and chaperone/examination assistance to injured workers and claimants while attending Medical Panel hearings.

• $102,747.00 per annum + 12% superannuation
• Full time, ongoing opportunity
• Wurundjeri Woi Wurrung / Melbourne CBD based role (5 days a week in office)

About the opportunity

This role is primarily responsible for the provision of effective and efficient administration and nurse support services for the Convenor of Medical Panels and Medical Panel Members. Working collaboratively with other nursing and Medical Panels staff, this position provides reception services and chaperone/examination assistance to injured workers and claimants while attending Medical Panel hearings.

This position will require availability to work the standard hours of 8.30am-5pm Monday to Friday, located at La Trobe Street, Melbourne.

Key accountabilities include:

• Reception management and efficient check in of injured workers/claimants
• Promote and manage the implementation of safety focus standards in the Medical Panels reception and examination rooms, supporting Panels Members and staff as required. This may include, administration of health questionnaires, management of PPE in a unique health setting, and reporting concerns to Medical Panel members as necessary.
• Attend to, support and monitor injured workers/claimants attending Medical Panels, prior, during and post examinations.
• Ensure all the facilities essential for the conduct of Panel examinations are arranged in conjunction with other nursing staff, including ensuring examination rooms are cleared, examination beds and medical equipment are set-up ready for next appointment.
• Prepare consent requests for further medical information including operations reports, clinical records, up-to-date reports, existing imaging and reports, MRI, CT scans, X-Rays, and blood tests. Follow up on requests to ensure information is received within a reasonable timeframe for Medical Panels review
• Attend to a broad range of enquiries from stakeholders including injured workers/claimants, Courts, doctors and legal representatives while ensuring that all follow up activities are addressed in a timely manner and complex enquiries are referred to the most appropriate officer.
• Please note- This role will involve the review of medical & incident information.

About you

You are a collaborative and client-focused professional with strong communication, stakeholder engagement and problem-solving skills. You can build effective relationships with a diverse range of stakeholders, manage competing priorities in a fast-paced environment and maintain a high level of accuracy and professionalism in your work.

Additionally, you will possess the following skills and experience:

• Registered Nurse Division 1.
• Demonstrated ability to liaise on a professional level with a diverse client group.
• Ability to provide high level administrative support services and work within strict timeframes in a high volume work environment.
• Demonstrated ability to operate and maintain computerised office systems, including Microsoft Office suite.
• Ability to assess workload and re-prioritise potentially conflicting activities to achieve the required business outcomes.
• Demonstrated expertise in managing electronic files in a complex processes environment.
• Demonstrated ability to work as part of a team. .
• Demonstrated eye for detail and high levels of accuracy.
• Intermediate skills in Microsoft Office suite including Outlook, Word, Teams, Excel, and Adobe as well as Zoom videoconference software.

Applications close 11pm Thursday 5 November 2026.

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