Medical Reception jobs in Penrith NSW

Administration Officer

Part-Time | Paediatric Allied Health | Penrith, NSW

Be the Heart of Our Clinic

At Aligned OT, we believe that every great therapy experience begins long before a child enters the therapy room.

We're looking for a friendly, organised and proactive Administration Officer to join our growing multidisciplinary team. If you enjoy working with children and families, thrive in a busy environment, and love variety in your day, we'd love to hear from you.

This is much more than a reception position. You'll play an important role in supporting our therapists, assisting families and helping our clinic operate efficiently every day.

About Aligned OT

Aligned OT is a paediatric allied health clinic providing Occupational Therapy, Speech Pathology and Dietetic services to children and their families.

Our team is passionate about delivering high-quality, family-centred care in a welcoming, supportive and collaborative environment. We pride ourselves on creating a workplace where staff feel valued, supported and encouraged to grow.

About the Role

As our Administration Officer, you'll help support the daily operations of the clinic by:

• Welcoming children and families to the clinic.
• Answering phone calls and responding to email enquiries.
• Scheduling and managing appointments.
• Processing referrals and new client enquiries.
• Preparing service agreements and client documentation.
• Processing payments and maintaining accurate client records.
• Providing administrative support to Occupational Therapists and Occupational Therapy Assistants.
• Preparing therapy resources and equipment for sessions.
• Assisting with packing and unpacking therapy materials where required.
• Ordering and maintaining clinic supplies.
• Ensuring therapy rooms, reception and shared clinic spaces remain clean, organised and welcoming.
• Assisting with general administrative and operational tasks that support the day-to-day running of the clinic.

About You

You'll be someone who:

• Has excellent communication and customer service skills.
• Is organised and able to manage competing priorities.
• Has strong attention to detail.
• Enjoys working in a collaborative team environment.
• Is proactive and takes initiative.
• Is confident using computers and learning new systems.
• Takes pride in creating a warm and welcoming experience for families.
• Has previous administration or reception experience (healthcare or allied health experience is highly regarded but not essential).

What We Offer

• Permanent Part-Time position.
• Monday to Friday (no weekend work).
• A supportive and welcoming multidisciplinary team.
• Structured onboarding and training.
• Opportunities for professional development and career growth.
• A modern, purpose-built paediatric clinic.
• A rewarding role where you'll make a genuine difference to children and their families.
• Remuneration in accordance with the Health Professionals and Support Services Award, based on experience and applicable classification.

Apply Now

If you're looking for a rewarding administration role where you can support children, families and clinicians while being part of a positive and collaborative team, we'd love to hear from you.

Please submit your resume and a brief cover letter outlining why you'd be a great fit for the Aligned OT team.

Pay: $52,348.76 – $75,000.00 per year

Work Location: In person