Medical Receptionist, Typist jobs in Melbourne Eastern Suburbs VIC

Medical Receptionist for a new General Practice in Glen Waverley.

We are a brand new, purpose-built, state-of-the-art medical facility on Springvale Road, Glen Waverley. The building houses a general practice with two GPs alongside on-site specialist clinics, a practice nurse and modern consulting and treatment rooms, all designed to a high-end standard. We are opening our doors and need a receptionist who will grow with the practice, step into a senior role, and in time lead the day-to-day running of the front of house.

About the role:

You will be the first point of contact for patients, GPs and specialists, working through Best Practice. The practice is supported by an experienced Operations Manager who is on-site regularly and contactable every day for guidance, training and anything that needs a management decision. Your job is to run the desk well, keep the day moving, and feed clean, clear information back so things get actioned quickly.

This is a genuine growth role. The right person will be trained into senior responsibilities, including staff rostering, supplier and stock coordination, and supporting accreditation and compliance, as the Hub expands.

Your day-to-day duties

- Greeting patients and managing the waiting room

- Booking, confirming and rescheduling appointments in Best Practice for GPs and specialists

- Answering phones and managing general enquiries

- Managing incoming specialist referrals and coordinating with referring GPs

- Entering and processing billings, including Medicare and private payments, throughout the day

- Monitoring the practice inbox and forwarding tasks, supplier emails and compliance items to the Operations Manager

- Preparing consulting rooms and keeping stock and supplies ready for the doctors

- Handling pathology results, referrals and recall letters as directed

- Filing and scanning

- Reporting daily issues, incidents and operational concerns to the Operations Manager

- Opening and closing the practice, tidying and equipment checks

Pay: $35.04 – $36.00 per hour

Expected hours: 16.0 – 24.0 per week

Work Location: In person