Medical Receptionist, Typist jobs in Melbourne Eastern Suburbs VIC

About the Role

This is a busy and rewarding front-of-house position where no two days are the same. As the face of the organisation, you will create a welcoming experience for everyone entering our home while providing high-quality administrative support across the business.

You will build meaningful relationships with residents and their families while ensuring our reception area operates smoothly and efficiently.

Key Responsibilities:

• Welcome residents, families, visitors and contractors in a warm and professional manner
• Manage incoming telephone calls and enquiries
• Assist residents, families and prospective residents with general enquiries
• Coordinate mail, courier deliveries and distribution
• Process payments and maintain accurate records
• Maintain electronic and hard-copy filing systems
• Prepare correspondence, notices, memos and facility communications
• Order office supplies and manage stationery stock levels
• Assist with meetings, events and community activities
• Support admissions, administration and operational teams as required
• Manage compliments, feedback and general enquiries with professionalism and empathy
• Assist with roster administration and data entry when required
• Ensure reception, visitor management and administrative processes remain compliant and up to date

About You

You are a compassionate, organised and customer-focused professional who enjoys building genuine connections with people. You understand the importance of creating a positive first impression and can confidently manage competing priorities in a busy environment.

You will bring:

• Previous experience in reception, administration or customer service roles
• Outstanding communication and interpersonal skills
• Strong organisational and time management abilities
• A high level of attention to detail
• Intermediate Microsoft Office skills including Word, Excel and Outlook
• The ability to work independently and as part of a team
• Initiative and problem-solving skills
• A friendly and professional telephone manner
• Reliability, punctuality and a strong work ethic
• An empathetic and respectful approach when working with older people and their families

Desirable Experience

• Previous experience in aged care, health care or community services
• Knowledge of aged care funding, admissions or compliance processes
• Experience using aged care software, CRM systems or rostering platforms
• Canva or digital communications experience
• Ability to speak a second language, particularly a European language

Requirements

The successful applicant will be required to comply with all aged care regulatory and organisational requirements, including infection prevention and control measures, mandatory screening requirements and vaccination obligations where applicable.

If you are passionate about customer service, enjoy working with people, and are looking for a rewarding role within a caring aged care community, we would love to hear from you.

APPLY NOW!!

Apply now and become part of a team dedicated to enriching the lives of older Australians.

No recruitment agencies, please.

No sponsorships available

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