Medical Receptionist No Experience jobs in Melbourne Western Suburbs VIC

Job Advertisement: Medical Receptionist

Company: Supernova Medical
Position: Medical Receptionist
Employment Type: Full-time / Part-time / Casual

About Supernova Medical

Supernova Medical is seeking a friendly, organised, and professional Medical Receptionist to join our healthcare team. We are looking for someone who enjoys helping people, provides excellent customer service, and can manage reception and administrative duties in a busy medical environment.

Key Responsibilities

• Welcome patients and visitors in a friendly and professional manner.
• Answer incoming phone calls and respond to patient enquiries.
• Schedule, confirm, and manage patient appointments.
• Register patients and maintain accurate medical records.
• Process payments, private health insurance claims, and Medicare billing where applicable.
• Manage patient correspondence, referrals, and incoming documents.
• Maintain patient confidentiality and comply with privacy requirements.
• Liaise with doctors, nurses, and other healthcare professionals.
• Maintain a clean, organised, and professional reception area.
• Assist with general administrative duties as required.

Skills and Qualifications

• Previous medical reception or healthcare administration experience is preferred.
• Excellent communication and customer service skills.
• Strong organisational skills and attention to detail.
• Good computer skills and the ability to learn medical practice software.
• Ability to multitask and work effectively in a busy environment.
• Professional telephone manner and a caring, patient-focused attitude.
• Understanding of patient confidentiality and privacy requirements.
• Knowledge of Medicare billing and medical terminology is an advantage.

What We Offer

• A friendly and supportive working environment.
• Opportunities to develop healthcare administration skills.
• A rewarding role supporting patients and healthcare professionals.
• Training and ongoing support where required.

How to Apply

If you are passionate about providing excellent patient service and would like to join Supernova Medical, we would love to hear from you.

Please submit your resume and a brief cover letter outlining your relevant experience and suitability for the position.

Employer: Supernova Medical
Contact manager@supernovamc.com.au

Pay: $26.94 – $32.00 per hour

Expected hours: 38.0 per week

Work Location: In person