Medical Receptionist jobs in Bankstown NSW

Reception & Client Services:

• Greet clients and visitors in a welcoming and professional manner.
• Manage front desk operations, including answering phones, checking in clients, and responding to general inquiries.
• Schedule, confirm, and reschedule client appointments using clinic software.
• Ensure smooth client flow in the waiting area and support clinicians with timely client transitions.
• Assist with new client onboarding, including intake forms and consent documentation.

Billing & Payments:

• Process Medicare claims and manage private payments via EFTPOS or other payment platforms.
• Issue invoices and receipts; follow up on outstanding payments or claim rejections.
• Maintain accurate and confidential financial and client records.
• Reconcile daily transactions and prepare bank deposit summaries as required.

Office & Resource Management:

· Maintain a clean, organized, and fully stocked reception and office area.

· Monitor stock levels and place orders through purchase request forms.

· Maintain clinic equipment (e.g., printers, EFTPOS terminals) and liaise with technical support when needed.

· Oversee the organization and upkeep of the resource room, including printed materials, assessments, and client handouts.

Administrative & Clinical Support:

• Prepare and distribute client files and session notes to clinicians as needed.
• Format, print, or send reports and letters under clinician instruction.
• Ensure client data is entered and updated in Echidna.
• Assist with onboarding new staff, including orientation materials and IT setup coordination.

Compliance & Confidentiality:

• Maintain compliance with clinic privacy and confidentiality policies in accordance with relevant legislation (e.g., Privacy Act, Medicare guidelines).
• Assist with audits, accreditation preparation, and document filing.

Event & Team Coordination:

• Plan and coordinate logistics for staff development days and end-of-year events.
• Organize catering, materials, agendas, and venues where applicable.
• Assist with internal communications and team notices.

Other Duties

· Any other duties as required by management and other department personnel as requested/required.

The above list is not exhaustive, and the role may change to meet the overall objectives of the company.

Pay: $49,900.00 – $80,190.47 per year

Benefits:

• Maternity leave
• Salary packaging

Work Location: In person