Medical Receptionist jobs in Melton VIC

Do you have a passion for creating warm, unforgettable first impressions? Here’s your chance to be part of our Dental Boutique clinic in Melton.

We’re on the lookout for a Front Office Receptionist, the welcoming faces of our clinic. In this role, you’ll deliver a boutique experience from the moment patients walk in greeting them with warmth, professionalism, and genuine care.

What You’ll Be Doing

As the first point of contact, you’ll set the tone for the patient experience – calm, professional, and personal. Your day will include:

• Welcoming every patient with empathy and professionalism from hello to goodbye
• Managing bookings, patient enquiries, and payments with precision and care
• Keeping the clinic running smoothly coordinating schedules and supporting the clinical team
• Answering calls and emails efficiently, ensuring every interaction feels personal and valued
• Maintaining a pristine, welcoming reception area that reflects our premium brand
• Collaborating with colleagues to deliver a seamless, five-star experience every time

What You’ll Bring

• Previous experience in front office, reception, or guest services ideally in dental, medical, hospitality, or luxury retail (2-3 years)
• A warm, friendly and welcoming personality
• Excellent communication and multitasking skills you thrive in a busy, fast-paced environment
• A polished, professional manner and a genuine love for helping people
• Strong attention to detail and fast learning abilities
• A team-focused attitude with positivity and pride in your work

What We Offer

• A chance to be part of a state-of-the-art clinic from day one
• Ongoing training and development to grow your skills and career
• A supportive, values-driven team culture where your contribution truly matters
• Attractive remuneration based on skills and experience
• The excitement of joining an award-winning dental group that’s transforming lives across Australia and New Zealand

More About Us

At Dental Boutique, we don’t just create smiles – we transform lives. With over 50,000 smile transformations across Australia and New Zealand, our award-winning team is recognised for artistry, precision, and compassion in cosmetic dentistry.

What truly sets us apart are the values that drive everything we do:

Above and Beyond

• Exceed all patients' expectations
• Take initiative and ownership
• Pay attention to details
• Strive for exceptional outcomes in everything you do

Excel with Passion and Care

• Embrace constructive feedback and continuous growth
• Show kindness and empathy to patients and teammates
• Bring passion and positivity into your work by loving what you do

Positivity and Happiness

• Treat patients and colleagues with care and respect
• Work proactively and independently when needed
• Take accountability and follow through with urgency
• Contribute positively as a supportive team player

Embracing these values creates a foundation where our people and clients are motivated, valued, and empowered to grow with confidence and well-being.

How to Apply

If you’re passionate about customer service, patient care and working in a premium environment — apply now.