Medical Receptionist jobs in Newcastle NSW

Employment Type: Permanent Part Time
Position Classification: Administration Officer Level 3
Remuneration: $35.84 - $36.96 Per Hour + Super + Salary Packaging
Hours Per Week: 20
Requisition ID: REQ674468
Location: Newcastle Community Health Service
Closing Date: Thursday 23 July 2026

Support children and families while being part of a collaborative multidisciplinary team.

Are you an organised, customer-focused administrator looking for a rewarding role where your work makes a genuine difference? Join the HNEkidsRehab team in Newcastle and play an essential role in supporting rehabilitation services for children, young people and their families across the northern child health network.

About the Team

HNEkidsRehab provides a medically led, multidisciplinary rehabilitation service delivering specialised care to children, young people and families. Based at 621 Hunter Street, Newcastle, our team is passionate about improving health outcomes through collaborative, family-centred care.

Our administration team is an integral part of the service, providing vital support across a range of clinical programs including spinal rehabilitation, general physical rehabilitation and toxin clinics. Working closely with clinicians, team leaders and the Service Manager, you'll be joining a welcoming team that values respect, teamwork and continuous improvement.

About the Role

At HNEkidsRehab, you'll become part of a team that genuinely enjoys working together. We foster a positive, inclusive workplace culture where collaboration, connection and wellbeing are valued. Alongside meaningful work supporting children and families, you'll enjoy regular team social events, strong professional relationships and the opportunity to contribute to a service that makes a lasting difference in the lives of our community.

No two days are the same in this busy and rewarding position. You'll provide high-quality administrative support to clinicians and managers, helping ensure our services run smoothly and efficiently.

Your responsibilities will include:

• Coordinating and managing outpatient clinic appointments.
• Preparing and distributing medical correspondence.
• Communicating with children, young people and their families in a professional and compassionate manner.
• Supporting clinicians with day-to-day administrative tasks.
• Assisting team leaders and management with a variety of administrative functions.
• Contributing to efficient workflows that support the delivery of exceptional patient-centred care.

About You

You're a motivated and organised administrator who enjoys working in a collaborative environment and takes pride in delivering outstanding customer service. You can confidently manage competing priorities, communicate effectively with a wide range of people and work as part of a supportive team.

Experience in healthcare, medical or rehabilitation administration will be highly regarded, along with proficiency using computer systems and administrative processes. While a Certificate III in Health Administration or similar qualification is advantageous, we value your positive attitude, willingness to learn and commitment to providing excellent support above all else.

Support to Succeed

From day one, you'll receive a structured orientation and comprehensive on-the-job training to help you build confidence in local systems and processes. You'll be supported by experienced administration staff and a collaborative multidisciplinary team who are committed to your success, with ongoing mentoring and professional development opportunities available throughout your career.

Why join Hunter New England Health?

• Be part of one of the largest and most diverse Local Health Districts in NSW
• Influence digital solutions that directly support patient care and clinical outcomes
• Salary packaging options
• Work collaboratively with passionate clinicians and digital health professionals
• Enjoy career development opportunities within NSW Health
• Make a real difference across a large, complex health service
Fitness Passport for you and your family
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What you'll be doing

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact hnelhd-diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

An eligibility list will be created for future permanent part time and temporary part time vacancies.

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