Medical Receptionist jobs in Northern Beaches NSW

About Us

We are a busy medical practice committed to delivering excellent patient care. We’re looking for a friendly, organised team-player to support our doctors and medical staff, handle reception operations, and help implement process improvements.

Role & Responsibilities

• Serve as a key point of contact for patients — greeting, liaising, and assisting with enquiries.
• Support doctors and clinical staff with bookings, scheduling, and patient flow.
• Perform general reception and administrative duties (e.g. managing appointments, processing bookings, invoicing, payments, WorkCover/insurance queries, follow-ups, and health questionnaires).
• Help implement initiatives and improvements to streamline operations and enhance patient experience.
• Assist with account queries and escalate to the Practice Manager or Office Manager when needed.

What We’re Looking For

• Experience working as a receptionist in a busy medical centre or healthcare setting is a plus.
• Strong multitasking, time-management and problem-solving skills.
• Good communication and interpersonal skills; friendly, courteous, and well-presented.
• Knowledge of Medicare procedures and billing/insurance processes.
• High-level computer literacy, including experience with medical software (e.g. Pracsoft, Medical Director, Best Practice — advantageous).
• A “can-do” attitude, professional demeanor and a commitment to customer service.
• This is a casual position, with an expected workload of approximately 15–20 hours per week. Availability to work on Saturdays is required.

Benefits

• Competitive pay
• Convenient location with street parking
• Supportive, friendly team & workplace culture
• Casual flexibility & reasonable hours
• Opportunities to grow and develop

How to apply

Click Apply for this job to submit your application

Job Type: Casual

Work Location: In person