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Medical Receptionist jobs in Werribee South VIC

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    • Manage appointment bookings efficiently, coordinating with medical staff to schedule consultations, tests, and follow-up appointments.
    • Experience in both medical reception and dental assisting preferred.
    • This role is crucial in ensuring smooth operations across our medical and dental…
    • Previous experience in medical reception/customer service.
    • Proficient in using medical software (Best Practice or similar).
    • At least 2 years experience in medical reception - mandatory reference check.
    • In this role, you will be responsible for the day to day operations of the…
    • This includes working with the electronic referral system CRM, iPM and QFlow supporting the outpatient journey working closely with the nursing / midwifery and…
    • At least 12 months' experience in medical reception, or a background in healthcare.
    • Immediate start | Casual with potential for part-time*.
    • Medical receptionist: 1 year (Required).
    • Experience using Best Practice, HotDoc, Medicare Online or other medical practice software will be highly…
    • Experience as a medical receptionist is desirable.
    • Familiar with Best Practice software.
    • Strong IT skills- MS Office.
    • Medical admin: 1 year (Preferred).
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    • Stand out with a provided uniform that reflects your professionalism.
    • Employee benefits to support your mental and physical wellbeing.
    • Previous experience in medical administration and familiarity with Halaxy software will be highly regarded but is not mandatory as we provide full training.
    • This role is particularly well suited to individuals seeking a long-term role in medical reception within a General Practice setting.
    • The role is Full-Time Fixed Term 12-month Position working Monday to Friday with shifts between the core hours of 7:15am – 6:00pm , rotating between Craigieburn…
    • Previous medical reception experience with radiology experience (strongly regarded but not essential).
    • Answering phone calls and booking appointments.
    • Moderate level of word processing skills, experience with any medical software , good communication and organisational skills.
    • Approximately 20 hours a week are available, with additional hours open when staff are on leave or sick.
    • You will be responsible for reception and support to…

Job Post Details

Bupa logo

Medical Receptionist - job post

Bupa
3.3 out of 5 stars
Point Cook VIC
Full-time, Casual
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Casual
  • Full-time

Shift and schedule

  • Monday to Friday

Location

Point Cook VIC

Benefits

Pulled from the full job description

  • Health insurance
  • Gym membership
  • Insurance services

Full job description

Posted 20/07/2026 Job Number 63929 Work type Casual - Full Time Posting End Date 24/08/2026

Medical Receptionist - Bupa Guardian Medical Point Cook

At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.
We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.

Here, your work has purpose, your voice matters and your future is full of possibility.
Just imagine the impact you could make.

The purpose of this job is…..
As our Medical Receptionist, you'll be the warm, professional voice that greets patients when they need care most. You're not just answering phones - you're creating calm out of chaos, turning anxious moments into reassuring experiences, and keeping our Healthcare Centre running like clockwork.
Your day will be dynamic: coordinating appointments, connecting patients with the right care team, answering questions with confidence, and ensuring everyone who walks through our doors feels heard and helped. You'll be the vital link between our patients and medical staff, making sure nothing falls through the cracks and everyone gets the support they need, when they need it.
If you thrive in a fast-paced environment where your organizational skills and genuine care for people make a real difference every single day, we'd love to meet you.

What you’ll need to make it possible
  • Previous GP Medical Receptionist experience is needed
  • Best Practice experience is advantageous
  • Greet patients and visitors in a professional, friendly manner, ensuring a positive experience from their arrival to departure. Register new patients and update existing patient information accurately in the clinic's system.
  • Manage appointment bookings efficiently, coordinating with medical staff to schedule consultations, tests, and follow-up appointments
  • Assist in processing payments, health insurance claims, and billing inquiries, ensuring accurate documentation and confidentiality.
  • Ensure the reception area is kept clean, organised, and stocked with necessary supplies.
  • Monitor inventory and request supplies as needed.
  • Demonstrate a high level of teamwork, support, engagement and communication with the general practice nursing team.

Why you’ll love it?
  • We support our people to be the healthiest and happiest versions of themselves.
  • With access to continuous learning, development programs, and internal career pathways, you’ll be supported to grow your career and take the next step with confidence.
  • Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.

Thanks for submitting your application. As part of the process, you’ll be invited to complete a short online assessment powered by AI. This takes around 30 minutes and helps us gain a deeper understanding of your experience and strengths. At Bupa, we value your time, so before you begin, please take a moment to ensure you meet the following requirements
  • Must have Medical Reception experience
  • Must have availability to work a minimum of 3 days per week, Monday to Friday
Successful candidates will receive an email inviting them for a phone screen, please look out for this invite in your inbox / spam folders.
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