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Health Information and Record Service Officer - job post

Western Sydney Local Health District
3.9 out of 5 stars
Sydney NSW
$34.93 - $36.09 an hour - Full-time
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Job details

Pay

  • $34.93 - $36.09 an hour

Job type

  • Full-time

Location

Sydney NSW

Full job description

Western Sydney Local Health District

Reference number
REQ679933
Occupation
Administration and Clerical
Work type
Various
Location
Sydney - Greater West
Salary Information
$69272.27 - $71570.21
Closing date
02 August 2026 at 11:59pm


  • Join a leading tertiary hospital at Westmead
  • Support patient care through health information management
  • Develop your career in digital health and medical records

Manage, digitise and maintain health records that support safe, timely patient care while building your career in health information management.

Employment Type: 2 x Temporary Full Time (up to two years)
Position Classification: Administration Officer Level 2
Remuneration: $34.93 - $36.09 per hour
Hours Per Week: 38
Location: Westmead Hospital

Where you'll be working
Westmead Hospital is one of Australia's largest and busiest tertiary hospitals, delivering world-class healthcare to a diverse and growing community. The Health Information and Records Service (HIRS) team plays a vital role in ensuring accurate, secure and timely access to patient information that supports clinical care, research and health outcomes.
Working in a collaborative and supportive environment, you'll join a team committed to excellence, continuous improvement and delivering high-quality health information services.
  • Be part of a collaborative and supportive multidisciplinary team.
  • Work in a large tertiary referral hospital at the forefront of digital healthcare.
  • Contribute to the integrity of patient health information and electronic medical records.
  • Access ongoing learning, development and career progression opportunities.
  • Help deliver exceptional care by supporting clinicians with accurate health records.

What you'll be doing
As a Health Information and Records Service Officer, you'll be responsible for the accurate processing, digitisation and management of paper and electronic health records. Your work will ensure patient information is available when and where it is needed to support safe, effective clinical care.
You will:
  • Perform document imaging activities including preparing, scanning, indexing, validating and quality checking clinical documentation for the electronic medical record (eMR).
  • Manage hybrid and paper-based health records, including retrieval, tracking, filing, off-site storage requests and record destruction in accordance with legislation and NSW Health policies.
  • Maintain the integrity and confidentiality of patient records while meeting quality, productivity and service delivery benchmarks.
  • Provide responsive customer service and work collaboratively with clinical and non-clinical staff to support health information services across the hospital.
  • Contribute to a positive team culture by participating in training, service improvement initiatives and providing support across Health Information functions as required.

Join us
At NSW Health, every role makes a difference. Join a team dedicated to delivering exceptional health information services that enable safe, connected and patient-centred care.
Apply today and help deliver better health outcomes for our community.

How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
  • Experience in an administrative position and/or knowledge and experience in health administrative functions.
  • Demonstrated ability to prioritise and organise your workload so that you are able to meet deadlines
  • Proven attention to detail with the ability to identify and correct errors.
  • Developed computer skills and/or experience with document imaging, patient administrations systems and Microsoft Office suite.
  • Excellent customer service skills with sound oral and written communication skills.
  • Demonstrated ability to work as a productive team member and contribute to a positive team culture.
  • Demonstrated understanding of privacy and confidentiality principles and how they are applied in the hospital setting.

Requisition ID: REQ679933
Applications Close: 2 August 2026

Need more information?
  • Discover more about the application process.
  • Review the detailed Position Description for insights into role requirements and criteria.
  • Explore the selection process, employment checks, outcomes and notifications.
  • For inquiries about the role, contact Andrew Hughes on Andrew.Hughes@health.nsw.gov.au.

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/

Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.

Please note: In accordance with NSW Health policy, priority will be given to Australian citizens and permanent residents. A person who is not an Australian citizen or permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa or the advertised position.
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