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Job Post Details

Patient Records Officer - job post

Sonova
3.2 out of 5 stars
Melbourne VIC
Contract, Fixed term
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Job details

Job type

  • Fixed term
  • Contract

Location

Melbourne VIC

Full job description

Who we are

In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we – through our core business brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry.

Melbourne, Australia

Patient Records Officer

164181

Want a role where you can really own your workload? Once trained, you'll manage your own caseload and pace with minimal oversight.

Want hands-on experience in records management and compliance? Develop skills that carry across healthcare and corporate settings.

About the Role

We're looking for a detail driven Patient Records Officer to join our team on a 12-month contract, based at our Support Office in Carlton.

In this role, you'll play a key part in keeping our patient records accurate, complete, and compliant. You'll be digitising and indexing documentation, making sure every file is matched correctly, certified, and ready for use across the business. It's a role that rewards precision, autonomy, and a genuine sense of responsibility for getting the details right.

What You'll Be Doing

  • Scanning and uploading patient documentation into our electronic records system
  • Matching documents accurately to the correct patient records
  • Verifying and certifying documents for completeness and accuracy
  • Identifying and escalating any discrepancies or incorrect information
  • Maintaining strict confidentiality and adhering to privacy requirements
  • Organising and preparing physical documents ahead of digitisation

What We're Looking For

  • A sharp eye for detail and a commitment to accuracy
  • Comfort working autonomously and managing your own workload
  • Strong organisational and time management skills
  • A high level of integrity, especially around confidential information
  • The ability to follow structured processes consistently
  • Basic computer literacy (essential)
  • Experience in document management, administration, or healthcare records (desirable)

Sounds interesting?

If this sounds like you, we'd love to hear from you. Click apply now to submit your application.

#LI-APL #Administration #FixedTerm


Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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