Medical Secretary jobs in Brisbane QLD

We currently have two part-time opportunities available within our busy and supportive Cancer Centre at Wesley, providing administrative and secretarial support to our Medical Oncology specialists. These vacancies have arisen due to valued team members making changes to their working arrangements, creating a rare opportunity to join our highly regarded administration team.

About the Role
As a Medical Secretary, you will be the first point of contact for patients, carers and referrers, providing professional and compassionate administration support across our Medical Oncology practice. You will play an important role in coordinating patient appointments, managing specialist clinic administration, supporting billing processes and ensuring an exceptional experience for our patients during their cancer care journey.

This role requires outstanding customer service, strong attention to detail, excellent communication skills and the ability to work collaboratively within a multidisciplinary team.

Position 1 - Medical Secretary (19.5 Hours Per Week)
Supporting doctors across Wesley and Ipswich clinics.
Roster:

• Monday - Wesley | 8:00am - 4:00pm (7.5 hrs)
• Thursday - Ipswich | 7:30am - 2:00pm (6.5 hrs)
• Friday - Wesley | 7:30am - 2:00pm (6.0 hrs)

Position 2 - Medical Secretary (17 Hours Per Week)
Roster:

• Monday | 1:30pm - 6:30pm (5 hrs)
• Tuesday | 1:30pm - 6:30pm (5 hrs)
• Friday | 8:00am - 3:30pm (7 hrs)

Key Responsibilities

• Provide reception and secretarial support to Medical Oncology specialists
• Coordinate patient appointments and clinic schedules
• Manage patient admissions, arrivals and outpatient processes
• Respond to telephone and email enquiries in a professional and empathetic manner
• Process medical billing, invoicing and payments
• Liaise with patients, carers, referrers and healthcare providers
• Support the smooth operation of specialist consulting clinics
• Maintain accurate patient records and confidentiality at all times

About You
You will bring:

• Previous medical reception or medical secretarial experience
• Exceptional customer service and communication skills
• A professional, friendly and compassionate approach
• Strong organisational skills and attention to detail
• The ability to multi-task and work effectively in a busy clinical environment
• Experience using Microsoft Outlook and medical practice management systems (highly regarded)
• A team-focused attitude and willingness to support colleagues across the centre

Why Join Us?

• Join a dedicated team making a meaningful difference in patients' lives
• Work alongside respected Medical Oncology specialists
• Supportive, collaborative and values-driven culture
• Modern facilities located within the Wesley Cancer Centre
• Stable part-time hours with established specialist practices

If you are an experienced administrator looking for a rewarding role in specialist healthcare, we'd love to hear from you.

Apply now and become part of a team committed to delivering exceptional cancer care and an outstanding patient experience.

Please indicate in your application which position you are interested in: Position 1 (19.5 hours) includes travel to Ipswich 1 day/week, or Position 2 (17 hours) Wesley centre only

Icon Cancer Centre – Australia and New Zealand
Icon Cancer Centre are pioneers of private cancer care in Australia with over 35 years' experience. There are currently 45 cancer centres across Australia and a joint venture in New Zealand with several in development. These centres include a mix of dedicated medical oncology, haematology, and radiation oncology facilities, as well as comprehensive cancer centres that bring all services together under one roof, including research and pharmacy. Over half of Icon’s cancer centres are in outer-metro and regional communities delivering on our mission to bring the best possible care, closer to home.
For more information on our cancer services in Australia visit https://icongroup.global/en/our-services/cancer-services-australia/ or www.iconcancercentre.com.au

Here’s why our people choose us:

Purpose, at Pace: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
Impact, at Scale: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
Connection, at Heart: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
Opportunity, at Hand: We’re constantly innovating. We deliver over 3.5 million patient interactions, in over 120 places, across 7 countries. Every week brings changes, growth and new opportunities.

Our Culture and Benefits:
At Icon, we don’t just offer jobs—we offer careers that grow with you. Enjoy:

• Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands!
• Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
• Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
• Development Pathways: We love hearing how we can help you thrive in your career! Set individual goals with leaders across the business and we’ll help you grow with us.
• Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
• Paid Parental Leave: Supporting you both personally and professionally.

Excited to join Us?
At Icon Group, we’re incredibly proud of our passionate, dedicated people and the life-changing work they do. Apply Now to join us and make a difference. You belong with a team that genuinely cares.

Visit https://icongroup.global/en/careers/our-people/stories/ ;to read the inspiring stories of our team members.

Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from all diverse backgrounds.

Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.