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Job Post Details

Team Member - job post

cups n cones
2-3/3 Southgate Avenue, Southbank VIC 3006
$18.59 - $26.55 an hour - Part-time

Job details

Pay

  • $18.59 - $26.55 an hour

Job type

  • Part-time

Shift and schedule

  • Weekend availability
  • Shift work
  • Public holidays

Location

2-3/3 Southgate Avenue, Southbank VIC 3006

Full job description

Cups N Cones Southgate – Melbourne VIC

Join the crew at cups n cones Southgate!

We're looking for enthusiastic, reliable, and customer-focused team members to join our busy Southgate store. If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering great customer experiences, we'd love to hear from you.

Located in Melbourne's Southgate precinct, cups n cones serves premium gelato, desserts, coffee, and cold beverages to a diverse range of customers every day. We're seeking team members who are eager to learn, work hard, and contribute to a positive team culture.

About the Role

As a Part-Time Team Member, you'll play an important role in the day-to-day operation of the store. No two shifts are the same, and you'll have the opportunity to develop a broad range of customer service and hospitality skills.

Your responsibilities will include:

  • Serving gelato, frozen desserts, and beverages
  • Preparing and serving espresso-based coffee and café-style drinks
  • Delivering friendly and professional customer service
  • Operating the point-of-sale system and handling transactions
  • Maintaining high standards of cleanliness and presentation
  • Following food safety, hygiene, and workplace procedures
  • Restocking products and assisting with inventory management
  • Supporting fellow team members during busy trading periods
  • Assisting with opening and closing procedures as required

About You

We're looking for people who:

  • Have a positive attitude and strong work ethic
  • Enjoy interacting with customers and providing great service
  • Are reliable, punctual, and well-presented
  • Work well in a team environment
  • Can remain calm and efficient during busy periods
  • Are willing to learn and take initiative
  • Have flexible availability, including evenings, weekends, school holidays, and public holidays

Skills & Experience

The following experience is highly regarded but not essential:

  • Previous experience in fast food, hospitality, retail, or customer service
  • Experience operating a commercial coffee machine
  • Basic barista skills, including milk texturing and coffee preparation
  • Cash handling and POS experience
  • Food preparation or food handling experience

Full training will be provided to the successful candidates.

What We Offer

  • Flexible part-time hours
  • A supportive and welcoming team environment
  • Ongoing training and skill development
  • Opportunities for growth within the business
  • A fun and fast-paced workplace in a premium Melbourne location

Job Details

Job Type: Part-Time

Pay: Award rates under the Fast Food Industry Award.

Location: Southgate, Melbourne VIC

How to Apply

To apply, please submit your resume along with a brief introduction telling us:

  • Why you'd like to work at cups n cones Southgate
  • Your availability throughout the week
  • Your age
  • Any relevant customer service, hospitality, retail, or coffee experience

We welcome applications from students, hospitality professionals, and anyone looking to build their experience in a customer-focused environment.

If you're passionate about great service and want to be part of a friendly and energetic team, we'd love to hear from you. Apply today!

Pay: $18.59 – $26.55 per hour

Work Location: In person

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