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Administrative Assistant
Req ID: 7898
Posting Start Date: 27/07/2026
Advertisement End Date: 07/08/2026
Work Location: The RMH Parkville (City campus)

Looking for a rewarding administrative role in healthcare?

Join the Respiratory and Sleep Medicine team at The Royal Melbourne Hospital as a part-time, ongoing Administrative Assistant, where you'll contribute to the delivery of high-quality care while supporting patients, clinicians and the wider team.

Job Description:
Why Join RMH?

Part time ongoing | 16 hours per fortnight
Join the Respiratory and Sleep Medicine Department
Parkville location | Close to public transport

About the role

Join the Respiratory and Sleep Medicine Department in a key administrative role supporting the end-to-end management of outpatient referrals. You will play an important part in ensuring patients are booked efficiently and receive timely access to specialist care, while working closely with clinicians, patients and internal stakeholders to deliver a high-quality outpatient service.

You'll be part of a supportive and collaborative administrative team that is committed to delivering efficient, patient-centred care to a diverse community. This is an excellent opportunity to build your healthcare administration career in a department that values teamwork, continuous improvement and creating a great experience for both staff and patients.

Key Accountabilities

Reporting to the Clinical Operations Manager, the Administrative Assistant is a key member of the customer service team and is responsible for the end-to-end administrative management of the patient's outpatient episode of care, including but not limited to

Referral management
Appointment scheduling
Waitlist management and auditing
Phone, online and health hub enquiries
Front desk reception duties

About You

You have acute hospital experience with a collaborative working style
You like to work autonomously and as part of a team
You have effective communication skills and a passion for continued professional development.

Benefits of Working at RMH

Join a values-based organisation offering great opportunities for career diversity and professional development, including training and research opportunities, as well as access to mentorship and leadership programs.
Access to comprehensive health and wellbeing programs, including Employee Assistance and Fitness Passport.
Up to $12,000 tax free earnings with salary packaging options.
Generous leave entitlements – five weeks annual leave per year (pro-rata for part time), additional monthly paid day off for full time staff.
Central Parkville location – onsite car parking options, easily accessible via public transport.

Position Description

Click here to view the full job description

Interested?

Click Apply to submit your application, please include a cover letter and resume.

Interviews may commence as applications are received. Early applications are encouraged as the role may close once filled.

Name and Contact: Monica Guest 0402042245

All appointments are made subject to a satisfactory Criminal History Record Check and satisfactory Working With Children Check.

The RMH is committed to creating a culturally safe environment as a collective responsibility. We draw on our principles of self-determination, equity, accountability, and shared learning to create a culturally responsive health system that challenges how we strive for continuous quality improvement to meet the expectations of the communities and patients we serve.

RMH is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with the Child Safe Standards .

As a leader in healthcare, we recognise the need to foster a culture of equity, inclusion, and belonging. We encourage people of all backgrounds, identities, and abilities to apply, and will provide adjustments to support equitable participation.

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