Mental Health Outreach Worker jobs

• Location: Boorloo (Northbridge) WA 6003

• Casual Contract - 8hr Shift Work Friday & Saturday overnight shifts

• $49 per hour + super + penalties

• Max Term Part Time – 15.2hrs per week – Friday & Saturday overnight shifts

• $31,275 + super + NFP salary packaging benefits

• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Your Opportunity

Be part of YouthBeat, a well-established and highly regarded outreach service supporting young people aged under 18 who are at risk across Perth’s inner city and Northbridge. Based in Northbridge, this is an on-site position working part-time across active Friday and Saturday overnight shifts, where you will engage directly with vulnerable young people in community settings and help divert them from risk.

In this dynamic, street-based role, you will deliver brief interventions, harm reduction, safety planning and practical supports including transport and referrals, while building trusted relationships with young people experiencing complex challenges. Working alongside key partners such as WA Police, the Department of Communities and the Nyoongar Outreach Service, you will be part of a collaborative response focused on improving safety and long-term outcomes. YouthBeat is widely recognised for its impact and reputation in supporting street-present young people, offering both immediate assistance and pathways into ongoing case management support.

Students working toward relevant qualifications are strongly encouraged to apply

Please note this is not a disability support role.

Your Key Responsibilities:

• Deliver assertive street-based outreach across Northbridge and Perth CBD, engaging with young people through foot patrols and vehicle-based support.

• Conduct brief risk assessments, safety planning and provide trauma-informed, person-centred interventions to reduce harm and immediate risk.

• Build rapport quickly with street-present young people and support engagement using culturally secure and solution-focused approaches.

• Provide safe and appropriate transport to approved locations, ensuring the wellbeing of young people at all times.

• Collaborate effectively with key stakeholders including WA Police, Crisis Care, Nyoongar Outreach Service and internal teams.

• Facilitate Youth at Risk Strategy (YARS) shifts and contribute to coordinated, multi-agency responses for vulnerable youth.

• Complete accurate and timely administrative tasks including case notes, data entry, reporting and handover documentation.

Requirements for Success

• Relevant qualification in Youth Work, Social Work, Social Sciences, Psychology or similar, or equivalent experience (students working toward these qualifications encouraged).

• Demonstrated experience in outreach, working with at-risk or homeless young people, including those affected by AOD or mental health challenges.

• Strong crisis intervention, de-escalation and risk assessment skills with the ability to remain calm under pressure.

• Ability to build trust and engage effectively with young people facing complex barriers, including First Nations and CALD communities.

• Proven capacity to work both independently and collaboratively within a small, multidisciplinary team environment.

• Well-developed communication, rapport-building and interpersonal skills, alongside solid administrative and computer proficiency.

• Strong professional boundaries, sound judgement and the ability to manage competing priorities in a high-pressure, overnight outreach setting.

• Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your Benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work – every day you know you’re making a real difference

• Not-for-profit salary packaging, reducing your tax

• Free external, confidential counselling

• Volunteering opportunities

• Opportunity to purchase additional annual leave

• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au