Merchandising jobs

An exciting opportunity exists to join one of Australia’s high growth private businesses. COS is a family owned and run Aussie business made up of a community of like-minded people working towards a common goal. Our purpose is to keep Australian workers, patients and students healthy, safe and productive by providing products. Why? So we can deliver on our pledge to donate 1% of total revenue to everyday Australians through the Lyone Foundation.

About The Role

Reporting to the DC Manager, the Inventory Controller plays a critical leadership role in safeguarding the accuracy, integrity, and reliability of all inventory across COS. This position is responsible for ensuring inventory levels are optimised to support operational performance while minimising cost, mitigating risk, and upholding the highest standards of safety and compliance within the Distribution Centre.

Key Responsibilities

• Proactively oversee all inventory movements, ensuring high stock accuracy and compliance with operational and safety standards.

• Lead and enhance end-to-end inventory control processes, systems, and methodologies to support operational excellence.

• Develop and monitor inventory planning benchmarks, KPIs, and performance indicators aligned with organisational priorities.

• Investigate discrepancies through structured root-cause analysis and implement corrective and preventative actions.

• Analyse complex inventory data to identify trends, risks, and improvement opportunities, providing timely reporting and insights.

• Drive continuous improvement across inventory systems, workflows, and procedures to boost efficiency and minimise disruption.

• Lead comprehensive cycle counts and stocktakes, ensuring data integrity, accurate reconciliations, and minimal write-offs.

• Champion a safety-first culture by ensuring WHS compliance, identifying hazards, and supporting safety investigations and improvements.

About You

• Proven experience in managing inventory operations with accuracy and efficiency under high-pressure, high-volume conditions, such as back-to-school season—while effectively handling elevated stress
• Deep knowledge of inventory control or supply chain processes
• Strong data analysis and report development skills.
• Intermediate proficiency in MS Office and other office-based technologies.
• Proven ability to drive process improvement and deliver measurable results.
• A natural inclination for problem-solving, process improvement, and driving change.
• Ability to manage competing priorities in a fast-paced environment.

Benefits of working with COS

• Annual employee incentive schemes
• Generous Reward and Recognition programs
• Commitment to professional development with ongoing training and career development opportunities
• Access to free Mental Health programs
• Birthday, Paid Parental Leave and Purchase Leave available
• Convenient location with free onsite parking
• Modern onsite gym
• Employee discounts on full product range
• Opportunity to participate in community welfare and charity initiatives
• Novated Lease / Salary Sacrifice for electric vehicles available

More about COS

When you join COS, you’ll be working for a growing, socially responsible organisation who provides equal employment opportunities to a talented and diverse team of passionate people, who live and breathe our 6 core values - Passionate, Results Driven, Innovative, Service Excellence, Self-Reflective, and Family. Together, we work towards finding new and original ways to deliver on our Company Purpose: Keep Australian Workers Healthy, Safe and Productive.

Through the success of our business, COS has been proud to give back over $20 million to community through the Lyone Foundation. Each year through the Lyone Foundation, COS supports Australian charities who are focused on human welfare and are underfunded, allocating 1% of annual revenue to the foundation each year.

Founded in 1977, COS is the largest Australian owned and operated national office products business. With over 750 employees located across every State of Australia, COS are leaders in our industry, and we’re ready to welcome you onboard!

How to Apply

Please follow the instructions on the application page regarding your Work History, Education and Qualifications. You can include a Resume to give us an overview of your previous relevant experience.

COS can offer you not just a job but a career.

If you are interested, we'd love to hear from you!