Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

Position Overview:

We are seeking a highly organized and detail-oriented Contract Administrator to join our team on a full-time basis. The successful candidate will be responsible for managing the signature process for contracts, assisting the legal team with administrative tasks, and supporting internal stakeholders by amending and reviewing various commercial documentation. Proficiency in using DocuSign for contract execution is essential.

Key Responsibilities:

Manage signature process: Oversee and facilitate the signature process for contracts, ensuring timely and accurate completion of all necessary approvals and signatures through DocuSign.
DocuSign expertise: Utilize DocuSign to ensure contracts and other legal documents are signed and stored securely in our internal legal folders, maintaining accurate records of all signed agreements.
Contract review and comparison: Compare and verify final versions of documents (including legal entity checks and client signature authorizations) to ensure consistency and accuracy before they are sent for signature. Undertake preliminary review of Non-Disclosure Agreements (NDAs) with the support of counsel.
Legal administrative support: Assist the legal team with administrative tasks, such as organizing legal files, managing correspondence, and preparing documents for review. Coordinate and arrange stamp paper for contracts with clients in India and prepare standard form letters for clients when needed.
Amendments and documentation support: Coordinate with all internal stakeholders to draft, review, and make amendments to contracts, agreements, and various commercial documents in accordance with company policies and legal guidelines.
Drafting novation and undertaking company searches: Prepare and draft novation agreements and undertake company searches as needed, ensuring all contractual obligations are properly transferred and compliant with legal standards.
Supporting RFP responses and client questionnaires: Assist in review and completion of client questionnaires, compiling legal responses to request for proposals (RFPs), ensuring all internal requirements are met.
Supporting the team with commercial redlines: Providing basic support for the review, redlining, and management of commercial contracts including NDAs, MSAs, and SOWs.
Salesforce approvals: Assist with Salesforce approval workflows and maintain contract records in the legal repository.
Stakeholder collaboration Collaborate with legal counsel and business stakeholders to ensure timely contract execution.
Triaging legal cases: Supporting the team in triaging incoming legal cases.

Qualifications:

1-2 years' experience as a Legal Administrator, Legal Secretary or Paralegal, or in a similar role.
Proficiency in using DocuSign or equivalent software for managing the contract signature process.
Strong understanding of legal documentation, contract processes, and administrative support.
Excellent attention to detail, particularly in reviewing, comparing, and amending contracts and legal documents.
Ability to handle sensitive and confidential information with discretion.
Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
Proficiency in Salesforce or equivalent software.
Proficiency in MS Office Suite (Word, Excel, PowerPoint, SharePoint).
Knowledge of contract law, commercial agreements, and novation drafting.

Preferred Skills:

Prior experience supporting legal and internal commercial teams.
Familiarity with other electronic signature platforms and contract management systems.
Proficiency in Japanese is highly desirable

Education:

Bachelor's degree in business, law, or related field preferred, but not required based on experience.

What Diligent Offers You

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

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