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    • Exceptional customer service skills with previous customer service experience an advantage.
    • Stand out with a provided uniform that reflects your professionalism…
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    • Scheduling patient appointments for all locations and medical disciplines;
    • Previous work within the medical sector managing surgeons and/or specialists.
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    • Managing phones, enquiries and appointments.
    • Coordinating doctor diaries and cardiac testing appointments.
    • Providing accurate and efficient administration.
    • We are proudly part of the ForHealth Group.
    • Serve as the first point of contact for patients in-person and over the phone.
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    • No previous administration experience is required.
    • Working 3 weekdays per week from 8:30am to 4:30pm, you will assist with medical records requests and provide…
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    • Exceptional customer service skills with previous customer service experience an advantage.
    • Stand out with a provided uniform that reflects your professionalism…
    • 1 year of relevant work experience required for this role.
    • Have Experience with Programs like: Best Practice, Cliniko, Halaxy, Gentu.
    • Radiology and medical experience highly desirable but not essential.
    • Welcoming our patients and managing relevant paperwork.
    • The ability to work flexible hours.
    • Previous experience in medical administration and familiarity with Halaxy software will be highly regarded but is not mandatory as we provide full training.
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    • This role will provide support with reception and administrative duties while providing a superior customer service experience to patients and healthcare…
    • Previous experience in customer service, administration or medical reception (medical experience is desirable but not essential).
    • More than 1-2 years experience in customer/client service and/or administration, in healthcare or other industries.
    • High computing skills are required.
    • Best Practice experience will be an added advantage.
    • The Receptionist is the first point of contact for all patients, families, suppliers, and visitors…
    • While prior Medical Reception experience is a bonus, your dedication and aptitude are what truly matters to us.
  • View similar jobs with this employer
    • Exceptional customer service skills with previous customer service experience an advantage.
    • Stand out with a provided uniform that reflects your professionalism…
Medical Receptionist | Fairfield | Casual
For Health Group
·
2.3
Fairfield NSW 2165
Casual
Apply on company site

Job details

Pay information not provided
Uniform provided
Casual
Fairfield NSW 2165

Full job description

About Us
Elevate your healthcare career by becoming a vital member of the ForHealth Medical Centres family. We're a trailblazer in delivering top-notch, accessible healthcare, boasting an expansive network of 80+ medical centres and over 1300 independent health practitioners nationwide. Together, we contribute to more than 7 million patient consultations annually, offering a lifetime of holistic care to our patients. As proud members of the esteemed ForHealth Group, we're committed to making a lasting impact on healthcare excellence.

The Opportunity
We are looking for a Casual Medical Receptionist to join our Fairfield practice to be a key team member working collaboratively within the practice, providing high quality customer service all patients. This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

What's in It for You
  • Stand out with a provided uniform that reflects your professionalism.
  • Employee benefits to support your mental and physical wellbeing.
  • Enjoy dental discounts for both you and your loved ones.
  • Reap the rewards of a competitive hourly rate.
Key Responsibilities
  • Greeting patients and welcoming them into our Centre.
  • Collecting & entering patient details into the database.
  • Scheduling appointments (when required).
  • Answering telephone calls & enquiries.
  • Administration support and other ad hoc duties.
Our Ideal Candidate

To excel in this role, you'll possess:
  • Exceptional customer service skills with previous customer service experience an advantage.
  • Excellent communication skills including a professional & personable telephone manner.
  • Detail-orientated.
  • Ability to multi-task and prioritise.
  • Knowledge of Pracsoft/Medtech is an advantage.
  • Ability to work as part of a multifaceted team and independently.
  • Neat and professional presentation.
Why Choose Us

By becoming a part of our accomplished team, you'll access:
  • A dynamic work environment rooted in purpose and values.
  • Ample training, development opportunities, and internal growth pathways.
  • The chance to make your mark in a company dedicated to fostering Australia's well-being.
Ready to Make a Difference?
If you're motivated to contribute to a healthier Australia and wish to thrive in a top-tier healthcare environment, we urge you to apply now. Join us in shaping the future of healthcare excellence at ForHealth Medical Centres. Your journey starts here.
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