Are you a Registered Nurse with dialysis experience who enjoys educating, supporting clinicians, and helping drive positive patient outcomes? Join Fresenius Medical Care (FME) as a Clinical Educator and play a key role in supporting the implementation of new dialysis technology across customer sites throughout Australia.

This is a unique opportunity to combine your clinical expertise, education skills, and passion for customer support in a role that directly contributes to successful customer onboarding, training, and adoption of life-changing healthcare technology.

About the Role

Reporting to the Clinical and Commercial team, you will support dialysis machine installations and customer implementations, working closely with our Clinical Sales Specialists, Sales Managers, and customers to ensure a seamless transition during go-live periods.

As a trusted clinical resource, you will provide hands-on education, workflow guidance, and implementation support to nursing and clinical teams, helping customers build confidence and competence with new equipment and processes.

This is a 12-month fixed-term contract and will involve regular travel to customer sites across Australia.

Key Responsibilities

Clinical Education & Training

Deliver clinical education and product training to nurses and healthcare professionals.
Facilitate user familiarisation and competency development during installation and go-live periods.
Support the adoption of best-practice clinical workflows and dialysis treatment processes.
Develop strong relationships with clinical stakeholders and customers.

Installation & Implementation Support

Support FME dialysis machine installations and implementation activities at customer sites.
Provide on-site clinical support during commissioning, go-live, and transition phases.
Assist customers in integrating new technology into existing clinical workflows.
Partner closely with Clinical Sales Specialists and Regional Sales Managers throughout implementation projects.
Help drive a positive customer experience during installation and onboarding activities.

Customer Engagement & Clinical Support

Act as a key clinical contact for customers during implementation projects.
Respond to customer queries and provide practical clinical guidance.
Gather customer feedback and communicate insights to relevant internal teams.
Promote confidence and successful utilisation of FME products and therapies.

About You

To be successful in this role, you will have:

Current registration as a Registered Nurse (AHPRA).
Experience in dialysis, renal nursing, haemodialysis, or related clinical settings.
Strong understanding of dialysis workflows, clinical practice, and patient care requirements.
Experience delivering education, training, or coaching to healthcare professionals.
Excellent communication, presentation, and relationship-building skills.
A proactive, adaptable, and customer-focused approach.
Strong organisational skills with the ability to manage multiple priorities.

Highly Regarded

Experience supporting clinical change, implementations, or technology adoption projects.
Clinical educator, clinical specialist, or applications support experience.
Experience working across multiple sites or healthcare environments.

Travel Requirements

Comprehensive product and system training will be provided.
Travel to customer sites is a regular requirement of the role.
Regional driving travel may be required.
Interstate travel will be required.
Participation in installation projects will vary based on the size and complexity of individual implementations.

Why Join Us?

At Fresenius Medical Care, you'll be part of a global healthcare leader committed to improving the lives of people living with chronic kidney disease. You'll work alongside passionate healthcare professionals, gain exposure to cutting-edge dialysis technologies, and play an important role in supporting customers and improving patient outcomes.

What We Offer

Competitive salary package.
Comprehensive product and clinical training.
Opportunity to work with leading dialysis technology.
Collaborative and supportive team environment.
Meaningful work that positively impacts patient care.

Ready to make a difference?
Apply now and help healthcare professionals successfully adopt innovative dialysis solutions that improve patient outcomes across Australia