Operations, Delivery Lead jobs

Location:
Victoria, Australia

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Employment Type: Permanent Full Time

Description:
We bring the energy – through purpose and people

Not just through the infrastructure we operate, but through the way we show up for each other, our customers’ and our communities. The future of energy is in our hands. Let’s shape it together.

As the Operations and Maintenance Delivery Lead, you will oversee the delivery of the Transmission Operations and Maintenance Agreement (TOMSA), ensuring a safe, reliable transmission network. You will also lead the resolution of escalated issues with our delivery partner.

The role is based in Southbank, Melbourne, with hybrid working arrangements available.

What you’ll be doing in this role:
Monitor performance against Service Level Agreements (SLAs) and Customer Satisfaction (CSAT) targets
Oversee day-to-day delivery of operations and maintenance programs, ensuring safety, quality, performance, and budget targets are met
Lead resolution of escalated delivery issues across technical, scheduling, logistics, regulatory, safety, and environmental areas
Manage changes to the works program including rollout of new technical, safety and environment or regulatory standards
Ensure compliance by engaging stakeholders and maintaining awareness of relevant legislation, standards, and AusNet policies
Conduct desktop audits and monitor execution to ensure adherence to processes and data standards
Drive continuous improvement through KPI reviews, expenditure tracking, and operational analysis
Prepare materials for monthly operational meetings with the service delivery partner
Support innovation and adaptability across the digital landscape to help grow our network and enable the energy transition

You don’t need to check every box; however, we are looking for a good combination of:

Degree or professional qualification in Engineering, Science, or a related field
Extensive experience in a technical or operations role, including developing and implementing maintenance strategies and plans
Experience with SAP ERP and data analytics and reporting tools and techniques
Strong stakeholder management and communication skills, with the ability to explain complex concepts clearly
Budgeting and cost control experience
A current driver’s licence
Candidates with a background in oil and gas or mining are encouraged to apply

The AusNet experience is all about…

Solving some of the most complex energy challenges of our time: We love unpacking clever ways and looking at things differently.
Building an energy future to be proud of: We’re a trusted leader, with deep expertise, driven to do what’s right for our customers and communities.
Being apart a team that cares deeply about each other: We share in the good times. We support in the tough times. And we’re humble through and through.

We’re committed to building an inclusive culture and a diverse workforce. We believe different perspectives are essential to our success, and we encourage all applicants to apply. If you need any adjustments during the recruitment process, we're happy to discuss how we can support you.

At AusNet, we bring the energy! Ready to make your impact? Apply now!