Operations, Delivery Lead jobs

Create your best future and join Westpac as a Release Train Delivery Lead - Operations

Lead one of Australia’s largest and most significant banking transformations.

At Westpac, we're undertaking a transformation of unprecedented scale and complexity.

Through our Unite function, we're bringing together multiple strategic initiatives into a single transformation programme focused on simplifying our technology landscape and enhancing how we serve customers across Retail and Small Business Banking.

As part of this journey, we're looking for an exceptional Release Train Delivery Lead - Operations to lead a critical delivery stream and help deliver one of the organisation's most significant transformation initiatives.

What’s the role?

Reporting to the Head of UNITE Delivery, you will be accountable for the successful delivery of outcomes that ensure our operational teams are prepared, capable and ready to support the implementation of significant business and technology change.

This is a highly visible leadership role with responsibility for driving delivery across a complex portfolio of work while influencing strategic outcomes through executive and governance forums.

As a highly visible member of the programme leadership team, you will regularly engage with executive stakeholders and governance forums, influencing critical decisions and helping deliver one of the organisation's most significant transformation initiatives.

What you'll be responsible for:

• Managing financial planning, forecasting and budget oversight across significant investment portfolios.
• Building strong partnerships across Product, Technology, Risk, Finance and Operations.
• Leading workforce and resource planning activities across the Release Train.
• Leading and inspiring a team of Delivery Leads, Programme Managers and Project Managers.
• Ensuring delivery and operational readiness activities are completed to support customer migration events.
• Providing clear reporting, insights and recommendations to executive stakeholders and governance forums.
• Driving delivery consistency, risk management and governance excellence across the programme.

What do I need?

• Extensive experience in research management, business strategy, data analytics or equivalent within the financial services industry
• Strong background in applied research, operational management, innovation in core practices market research
• Significant experience in leadership roles, including leading teams
• Ability to translate technical skills into business strategy
• Experience in qualitative and quantitative research (desirable)
• Financial Services experience essential

Why join us?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .