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Job Post Details

Application Support Engineer - job post

TechForce Services
Remote
Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Full-time

Shift and schedule

  • Night shift
  • Rotating roster
  • Shift work

Full job description

Remote Job | Posted on 09/09/2026


Job Information

  • Job Opening ID JOB_871_TFS
  • Job Opening Status In-progress
  • Date Opened 09/09/2026
  • Industry IT Services
  • Job Type Full time
  • Work Experience 5 - 7 years
  • Work Rights / VISA Citizen
  • Remote Job

Job Description

This is a remote position.

Job Description – Application Support Engineer

Role Overview

We are seeking an Application Support Engineer with strong exposure to OpenShift, Postgres/Oracle, and Splunk, and proven experience in incident management and problem management processes. The role involves providing Level 2 support for business applications, with opportunities to scale up to Level 3 responsibilities.


Key Responsibilities

  • Provide Level 2 support for business applications, with potential to handle Level 3 tasks.

  • Work independently across rotational shifts and night shifts.

  • Diagnose and resolve application‑related issues, escalating complex cases when required.

  • Collaborate with IT teams and vendors for system updates, patches, and enhancements.

  • Assist with user onboarding, training, and documentation.

  • Monitor application performance to ensure uptime and reliability.

  • Manage service requests through GSN.

  • Ensure data integrity, security, and compliance standards are maintained.


Required Skills & Experience

  • 5+ years of experience in application support, troubleshooting, and issue resolution.

  • Exposure to incident management and problem management processes.

  • Experience supporting applications developed on Java or Python.

  • Strong knowledge of databases (Postgres SQL, Oracle), operating systems (Windows/Linux), and networking basics.

  • Ability to support applications running on OpenShift and Azure technologies.

  • Familiarity with ITIL processes and ticketing systems.

  • Strong analytical, problem‑solving, and communication skills.

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