Part Time Receptionist Medical Receptionist jobs in Brisbane QLD

Part-Time Medical Receptionist – Mont Health

Mont Health | Northgate, Brisbane

About Us

Mont Health is a well-established, patient-focused general practice committed to providing high-quality healthcare in a warm, friendly and supportive environment.

We believe a great patient experience begins the moment someone walks through our doors or picks up the phone.

We're looking for a warm, engaging and enthusiastic Part-Time Receptionist who genuinely enjoys working with people, brings positive energy to the workplace and takes pride in delivering exceptional customer service.

About the Role

As the first point of contact for our patients, you'll play an important role in creating a welcoming and positive experience.

Our practice can be busy, so we're looking for someone who enjoys variety, can confidently juggle competing priorities and maintains a friendly, professional approach even when things get hectic.

Excellent verbal communication and telephone skills are essential. You'll need to be someone who naturally connects with people, communicates clearly and confidently, and makes patients feel comfortable and valued.

Key Responsibilities

• Welcome patients with a friendly, professional and engaging approach.
• Answer incoming telephone calls confidently and provide exceptional customer service.
• Manage patient appointments, bookings and general enquiries.
• Handle competing priorities, including telephone calls, patient arrivals and administrative tasks.
• Process patient payments and assist with Medicare billing.
• Maintain accurate patient records and assist with general clinic administration.
• Support our doctors, nurses and reception team with daily operations.
• Maintain a clean, organised and welcoming reception environment.
• Work confidently both independently and as part of a team.

About You

We're looking for someone who:

• Is naturally warm, friendly and engaging – you enjoy meeting people and making them feel welcome.
• Has exceptional communication and telephone skills – you speak clearly, confidently and professionally.
• Brings positive energy and enthusiasm – you're motivated, proactive and enjoy being busy.
• Can multitask with confidence – you can juggle phones, patients and administration while maintaining your composure.
• Thrives in a busy environment – you can think on your feet, prioritise and adapt when things change.
• Shows initiative – you're comfortable working independently and don't need constant direction.
• Is a genuine team player – you're approachable, helpful and willing to pitch in.
• Is reliable and organised – you take responsibility for your work and pay attention to detail.
• Enjoys an active, hands-on role – you like staying busy and making a difference throughout the day.

Experience & Skills

Essential

• Excellent verbal communication and telephone skills.
• A warm, confident and professional manner.
• Strong customer service skills and a genuine interest in helping people.
• Ability to multitask and remain organised in a busy environment.
• Basic computer skills and willingness to learn.
• Reliability, initiative and a positive attitude.
• Availability to work Monday and Tuesday – non-negotiable.

Desirable

• Previous reception or customer service experience.
• Experience working in a medical or healthcare environment.
• Familiarity with medical practice management software.

No medical reception experience? That's okay!

If you have the right personality, a great attitude and strong communication skills, we're happy to provide training in our systems and processes.

Hours & Pay

Employment type: Part-time

Required days: Monday and Tuesday, with potential for additional days.

Hourly rate: From $29 - $34 per hour, depending on experience

Location: Mont Health - 1/62 Crockford St Wavell Heights

Start date: Immediate start available.

Why Join Mont Health?

You'll be part of a friendly, supportive healthcare team where your contribution is genuinely valued. We believe in creating a positive workplace where people support one another, take pride in their work and enjoy what they do.

If you're someone who loves working with people, brings enthusiasm to everything you do and enjoys being part of a busy team, we'd love to hear from you.

How to Apply

Please send your resume and a brief cover letter telling us a little about yourself, why you think you'd be a great fit for our team and what you enjoy about working with people.

Email: julie.gilbert@monthealth.com.au

Please confirm your availability to work both Monday and Tuesday.

Pay: From $29.00 per hour

Expected hours: 15.0 per week

Work Location: In person