Patient Support Officer jobs in Queensland
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- Queensland GovernmentNew Townsville City QLD
- As a Patient Feedback Officer, you will play an important role in supporting positive patient experiences across Townsville Hospital and Health Service.
- View all Queensland Government jobs - New Townsville City jobs
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- Queensland GovernmentBrisbane QLD
- The Help Desk serves as a central communication hub, coordinating service requests and support tasks.
- These units include Cleaning, which maintains hygiene and…
- Nexus HospitalsQueensland
- Adaptability and flexibility to support the patient's needs.
- Handling patient bookings and enquiries.
- Manage patient billing and receipting.
View similar jobs with this employerQueensland GovernmentBrisbane QLD- Communicate confidently with patients, referral sources and health service staff by phone and email.
- Maintain accurate patient information and perform high-…
- Queensland GovernmentBrisbane QLD
- Provide secretarial and administrative support to supervisors and clinical teams.
- As a Customer Support Officer, you'll be an integral part of our Community and…
- Queensland GovernmentBrisbane QLD
- Join the team supporting the effective management of patient elections, revenue opportunities and associated information systems.
- Queensland GovernmentBrisbane QLD
- Support the Home Team with correspondence management, providing specific and general administrative support within the expected range of responsibility and…
- Advara HeartCareBuderim QLD 4556
- Collect patient information, maintaining patient privacy and accurate data entry.
- Manage a large volume of patient telephone enquiries.
- Queensland GovernmentBrisbane QLD
- Reporting operationally to the Administration Supervisor, Emergency Department, you will contribute to a high-performing team that supports the delivery of…
- Queensland GovernmentBrisbane QLD
- As a Peer Support Worker, you will use your personal lived experience of mental health and/or substance use recovery to provide genuine peer support that…
- Queensland GovernmentMackay QLD
- The district covers an area of approximately 90,000km2 and provides services to patients and their families in Bowen, Cannonvale, Clermont, Collinsville, Dysart…
- Queensland GovernmentBrisbane QLD
- Work collaboratively with clinical and operational teams to support patient care and service delivery.
- This role supports patient care and hospital operations…
- Queensland GovernmentBrisbane QLD
- Casual opportunity to provide a wide range of support services to clinical and non-clinical areas across the RBWH Herston campus.
- Lives Lived WellBundaberg QLD 4670
- Provide administrative support to program staff and stakeholders.
- Previous experience in administration, project support or office coordination roles.
- Lives Lived WellBundaberg QLD 4670
- Provide administrative support to program staff and stakeholders.
- Previous experience in administration, project support or office coordination roles.
- Queensland GovernmentNew Townsville City QLD
- You'll deliver exceptional person-centred customer service while working collaboratively within the administrative team, building positive relationships and…
Job Post Details
Patient Feedback Officer - job post
3.83.8 out of 5 stars
New Townsville City QLD
You must create an Indeed account before continuing to the company website to apply
Location
New Townsville City QLD
Benefits
Pulled from the full job description
- Annual leave
Full job description
About your employer
Townsville Hospital and Health Service is a leading tertiary and referral service providing high-quality healthcare to North Queensland communities. We offer a supportive and collaborative environment where you can expand your expertise, build leadership capability, and access ongoing education and professional development opportunities.
With modern healthcare facilities, strong university partnerships, flexible work options, and the opportunity to enjoy a relaxed North Queensland lifestyle, Townsville HHS is a great place to build a rewarding career.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
Base salary range: $111,993 to $121,853 p.a. (AO5n)
4 to 6 weeks annual leave with 14%-17.5% loading
12.75% employer contribution to superannuation
Plus a range of salary package options to increase take-home pay may be available
Flexible working arrangements may be available
About your opportunity
As a Patient Feedback Officer, you will play an important role in supporting positive patient experiences across Townsville Hospital and Health Service. Working as part of the Patient Feedback Service team, you will assist in coordinating consumer feedback, ensuring concerns, compliments and suggestions are addressed in a timely, respectful and person-centred manner.
You will work collaboratively with consumers, staff and service groups to support effective feedback processes, promote positive communication, and contribute to service improvement initiatives informed by consumer experiences. This is an excellent opportunity for a compassionate and customer-focused professional to make a meaningful impact on the quality and delivery of healthcare services.
Please refer to the Role Description for further details.
Support positive patient experiences. Apply now.
Enquiries are welcome; for a confidential discussion please contact: Brendan Ferris on (07) 4433 1815.
Applications close: Tuesday, 29 September 2026.
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the 'Documents' section below for application/interview preparation and future reference.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
Townsville Hospital and Health Service is a leading tertiary and referral service providing high-quality healthcare to North Queensland communities. We offer a supportive and collaborative environment where you can expand your expertise, build leadership capability, and access ongoing education and professional development opportunities.
With modern healthcare facilities, strong university partnerships, flexible work options, and the opportunity to enjoy a relaxed North Queensland lifestyle, Townsville HHS is a great place to build a rewarding career.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
Base salary range: $111,993 to $121,853 p.a. (AO5n)
4 to 6 weeks annual leave with 14%-17.5% loading
12.75% employer contribution to superannuation
Plus a range of salary package options to increase take-home pay may be available
Flexible working arrangements may be available
About your opportunity
As a Patient Feedback Officer, you will play an important role in supporting positive patient experiences across Townsville Hospital and Health Service. Working as part of the Patient Feedback Service team, you will assist in coordinating consumer feedback, ensuring concerns, compliments and suggestions are addressed in a timely, respectful and person-centred manner.
You will work collaboratively with consumers, staff and service groups to support effective feedback processes, promote positive communication, and contribute to service improvement initiatives informed by consumer experiences. This is an excellent opportunity for a compassionate and customer-focused professional to make a meaningful impact on the quality and delivery of healthcare services.
Please refer to the Role Description for further details.
Support positive patient experiences. Apply now.
Enquiries are welcome; for a confidential discussion please contact: Brendan Ferris on (07) 4433 1815.
Applications close: Tuesday, 29 September 2026.
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the 'Documents' section below for application/interview preparation and future reference.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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