Patient Travel jobs

Job description
Agency Department of Health Work unit Transport Logistics and Warehousing
Job title Patient Travel Officer Designation Administrative Officer 4
Job type Casual ($51.94 per hour) Duration Fixed for 6 months
Salary $79,664 - $90,824 Location Nhulunbuy, Darwin and Katherine
Position number 70263187 RTF 357660 Closing 12/10/2026
Contact Officer Madelaine White, Acting Patient travel Manager and Logistics Coordinator on madelaine.white@nt.gov.au
About the agency https://health.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=357660

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the
OCPE website.

Primary objective
Contribute to the delivery of Health Care Services and the continuity of care of patients by providing a transport and accommodation
service within Royal Darwin Hospital under the Patient Assistance Travel Scheme (PATS). A seven-day rotating roster will be in place to
cater to business demands.
Key duties and responsibilities
1. Ensure continuity of care for patients by working within a multidisciplinary team environment and networking with other services and

agencies as required.
2. Arrange travel, with airlines, bus companies or Darwin Ferry service, for authorised intrastate and interstate patients referred for

medical treatment and communicate with key stakeholders.
3. Arrange accommodation with relevant service providers and communicate with key stakeholders.
4. Assist with preparation of reports measuring the efficiency and cost-effectiveness of the Patient Travel Scheme.
5. Reconcile accounts from travel and accommodation providers and prepare for payment in keeping with NT Government account

settlement guidelines.
6. Generate reimbursements for patient’s travel expenses, as per Policy.
7. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken in

order to ensure high quality, safe services and workplaces.
8. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.
Selection criteria
Essential
1. Proven ability to work effectively in a small team environment, with limited supervision.
2. Demonstrated ability to identify, research and analyse complex problems and issues, think laterally to identify alternative options and

recommend cost effective solutions.
3. Demonstrated use of effective communication and interpersonal skills, to maximise productive working relationships with

stakeholders.
4. Demonstrated knowledge in the transportation of patients requiring complex travel, logistics and accommodation in remote areas

of the NT, whilst ensuring policy and procedures are adhered to.
5. Developed understanding of medical terminology or demonstrated willingness to learn.
Desirable
1. Knowledge of the Patients Assistance Travel Scheme and client service experience in a health environment.
Further information
Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice and
criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history. For
immunisation requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with blood or
body substances), check with contact person for requirements.