People Quality Leader jobs in Perth WA

About the Company:

Essential Nursing and Disability Services is a diversity-led NDIS care and community services provider committed to excellence in everything we do. Our unique team partners with stakeholders to deliver person-focused caring services across the disability sector, ensuring each participant receives the support they need to thrive. We recognise that every participant has individual needs, aspirations, and preferences. That’s why we take the time to listen, understand, and tailor our services to ensure each person can achieve their full potential and enjoy a fulfilled life at home and within their community.

About the Role:

The House Team Leader at Essential Nursing and Disability Services is responsible for the operational leadership and day-to-day management of a NDIS residential house. This pivotal role involves providing expert field supervision, coaching, and mentorship to support workers to ensure the delivery of exceptional, timely, and person-centered support. The core focus is maintaining the safety and well-being of participants, ensuring strict compliance with NDIS standards, documentation, and incident management to achieve optimal outcomes for all stakeholders.

Key Responsibilities:

• Lead the day-to-day operations of the house, ensuring safe, efficient, and compliant service delivery.
• Promote clinical safety by supporting medication management, infection control, risk management, and escalation processes.
• Maintain effective communication with participants, families, Registered Nurses, Support Delivery Leaders, allied health professionals, and other stakeholders.
• Supervise, coach, and support Support Workers to maintain high performance, compliance, and a positive team culture.
• Ensure accurate documentation, incident reporting, and compliance with WHS, QUASR, and organisational policies and procedures.
• Ensure participant care is person-centred, aligns with individual support plans, and meets NDIS Practice Standards.
• Foster a safe, respectful, and inclusive home environment that promotes participant wellbeing, independence, and dignity.
• Drive continuous improvement by identifying opportunities to enhance service quality, operational efficiency, and team capability.

About You:

You are a proactive and compassionate leader with experience in the disability, community services, or healthcare sector. You are committed to delivering person-centred support, leading teams with integrity, and maintaining high standards of quality, safety, and compliance.

You have strong communication, organisational, and problem-solving skills, with the ability to supervise staff, build positive stakeholder relationships, and manage competing priorities. You are confident in making operational decisions, promoting a positive team culture, and driving continuous improvement to achieve the best outcomes for participants and the organisation.

Essential Requirements

• Cert IV in Disability/Diploma in Community Services/Enrolled/Registered Nurse or equivalent
• Minimum of 3–5 years of demonstrated leadership and management experience in disability, community care, or similar service environment.
• Current First Aid & CPR
• National Police Clearance
• NDIS Worker Screening (or ability to obtain)
• Valid WA Driver’s Licence and access to a reliable vehicle (as required)
• Flu vaccination record 2026

Highly Regarded

• Experience in NDIS, disability, SIL or community-based services
• Confidence using systems such as ShiftCare, QUASR, Employment Hero, SharePoint or MS Office
• Experience supervising or leading support teams

What's on offer?

• Flexible work arrangements
• $85,000 - $95,000 per annum depending on experience plus super
• Novated lease - saving on tax
• Learning & development opportunities
• Positive and Inclusive work culture