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Permanent Working Holiday Visa jobs in Brisbane QLD

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    • Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.
    • Have demonstrated experience working in a high-pressure, fast paced environment.
    • Please note, this role is permanent, part-time.
    • Are at least 18 years of age.
    • Can work a 24/7 rotating roster (including early starts, late finishes, weekends, public holidays and peak periods).
    • Are at least 18 years of age.
    • Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.
    • Accept the job offers that suit your schedule, including nights and weekends.
    • Highest rates paid in the crewing industry.
    • Steel cap boots and other PPE.
    • Embrace a flexible rotating shift roster that includes early starts, late finishes, weekends, and public holidays.
    • A generous annual leave of 5 weeks.
    • Applicants must have working rights in Australia.
    • The applicant must be confident, enthusiastic with outstanding customer service and have a keen eye for detail…
    • Various shift times working either 10,11 or 11.5 hours.
    • Fly in Fly out or Drive in Drive out from Brisbane.
    • Cleaning of dining room and kitchen areas.
    • No late night or overnight shifts or working public holidays.
    • Explaining the steps throughout the visa medical examination and ensuring the customer understands…
    • Ensure customers receive an incredible experience;
    • Prepare delicious food for our awesome customers;
    • Ensure you are fast paced in kitchen.
    • Australian/permanent residents, Working Holiday visa or student visa holders.
    • The Festival runs Wednesday to Sunday nights from the 29th of July - 23rd of…
    • Working holiday / Student visa holders welcome but– Please include your available working days when applying.
    • Certificate IV in Child, Youth & Family Intervention, or similar (or working towards it).
    • You’ll play a key role in helping them build resilience, develop life…
    • Provide support to students while working in collaboration with Student Learning Support, Academic and Administrative teams.
  • View similar jobs with this employer
    • Start casually with clear pathways to permanent employment.
    • Certificate IV in Child, Youth & Family Intervention, or similar (or working towards it).

Job Post Details

Night Guest Service Agent - job post

Oaks Hotels
3.8 out of 5 stars
Brisbane QLD 4000
$27.97 - $41.96 an hour - Full-time

Job details

Pay

  • $27.97 - $41.96 an hour

Job type

  • Full-time

Shift and schedule

  • Weekend availability
  • Monday to Friday
  • Shift work
  • Public holidays

Location

Brisbane QLD 4000

Benefits

Pulled from the full job description

  • Parental leave
  • Health insurance
  • Employee assistance program
  • Birthday leave

Full job description

Company Description


Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.


Job Description


Oaks Brisbane Festival Suites are looking for a Full-Time Night Guest Service Agent who is passionate about hospitality and thrives on creating memorable guest experiences. If you pride yourself on delivering service with warmth, professionalism, and a personal touch, we’d love to hear from you.

From the moment guests arrive, your welcoming presence will make them feel right at home. You’ll play a vital role in guiding them through their stay; from smooth check-ins and check-outs to sharing local tips on attractions and eateries, leaving a lasting impression with your superb customer service and positive energy.

Key Responsibilities Include:

  • Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
  • Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
  • Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
  • Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

  • Sunday to Thursday position
  • Shift times: 10.00pm until 6.30am

Hourly Rates (excluding superannuation):

Monday - Friday: $27.97 per hour + penalties
Saturday: $34.96 per hour + penalties
Sunday: $41.96 per hour + penalties


Qualifications


Successful candidates will have:

  • Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
  • Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
  • Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
  • Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently.
  • Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
  • Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information


At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

  • Career Growth: Learning and development programs to boost your career.
  • Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
  • Global Perks: International accommodation discounts across our hotel brands.
  • Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
  • Experiences: Discounted entertainment and activities.
  • Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
  • Generous Leave: Parental and birthday leave.
  • Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

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