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Job Location: Sydney

Sydney

About the Role:

This role is a key link between Ferrero and Metcash, responsible for managing the replenishment and supply process to ensure Ferrero products are available across Metcash’s national distribution centres. Sitting within the supply chain function, you’ll build strong partnerships, and lead collaboration meetings with replenishment teams and sales teams to align on key executions & events and improve on forecast accuracy and manage Metcash inventory holdings to achieve optimal results for both Ferrero and Metcash.Through data analysis, performance reporting, and process improvement initiatives, you’ll help identify opportunities to enhance service levels, streamline operations, and ultimately support Ferrero’s growth within the Metcash network.

Main Responsibilities:

Managing DC Replenishment Plans

• Managing Outbound Service Level and inventory targets at DC level
• Investigating and resolving alerts; review forecast for risk lines; identifying & communicating reasons for changes in demand
• Mitigate any potential out of stocks working with Ferrero and Metcash replenishment team
• Ensuring future order plans support the operational plan (promotions, events, range changes and seasonality)

Transport Management

• Collaborate with both Ferrero and Metcash distribution teams to minimise transport and handling costs whilst maximising inbound & outbound service levels
• Work with transport companies to ensure all orders are delivered on time
• Help mitigating service level hits by working closely with transport companies and DCs

Forecasting, Demand Management and Execution

• Weekly comparison of Metcash projected orders and Ferrero demand forecast to ensure orders and promotions are loaded and aligned
• Share the Metcash forecast at the SKU and DC level with the Sales team, coordinate and facilitate collaboration meetings with the Metcash Demand Planning team, and ensure alignment between Ferrero’s forecast and Metcash’s projections to maintain consistency and accuracy
• Review Metcash scan Forecast on a weekly basis and compare with Ferrero’s promotional program to ensure that volumes and timings are aligned
• Liaise with Sales team on allocations by store

About You:

You are a proactive and detail-oriented supply chain professional with strong analytical and communication skills. With a tertiary qualification in Business or Supply Chain, you bring a solid understanding of forecasting, inventory management, and replenishment principles—ideally gained within an FMCG environment. Your background as a Vendor Replenishment Planner (VRP) or experience in customer service, sales, demand, or supply planning equips you with the ability to balance commercial and operational priorities effectively. You have a broad knowledge of the retail and FMCG industry, and thrive in a fast-paced environment where collaboration and accuracy are key.

You’re confident working with analysing data, proposing solutions, and drive continuous improvement. Your strong interpersonal and communication skills allow you to build trust and rapport with both internal and external stakeholders, ensuring seamless customer and partner relationships. Highly organised and motivated, you’re skilled at managing multiple priorities while maintaining high attention to detail. Proficiency in Microsoft Office (particularly Excel) and experience with ERP or Metcash systems such as CASS, SAP, EBI, RC, and Fulfilment will set you up for success in this role.

About Ferrero:

Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.

DE&I at Ferrero:

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.

We’re constantly looking for talented individuals who are ready to be part of our dynamic and growing organization. Ferrero is a company with a global presence and family values. Join us!