When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning and disability services we support people throughout life’s journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive.

About the role

We have an exciting opportunity for a highly organised and proactive Home Care Scheduler to support the delivery of person-centred care to our clients in the community. In this role, you will work closely with Coordinators and support staff to ensure clients receive timely and consistent services that are aligned with their individual needs.

You will be responsible for managing staff rosters, allocating shifts and responding to scheduling needs with care and efficiency. This includes creating effective rosters, supporting continuity of care, and maintaining up-to-date and accurate data in our client and staff management systems. This role requires a keen eye for detail, strong communication skills and a genuine commitment to customer service and collaborative teamwork.

About you

You’ll thrive in a fast-paced and purpose-driven environment, where your problem-solving skills and ability to stay calm under pressure will make a real difference. With a genuine passion for supporting others and delivering outstanding customer service, you'll bring empathy, energy, and a proactive mindset, along with:

• A Certificate III in Office Administration, Business, or equivalent (desirable)
• Rostering experience, ideally within aged care services
• Availability to participate in an on-call and weekend rotating roster
• Strong attention to detail and a high level of accuracy
• Initiative and excellent problem-solving skills
• National Police Clearance (obtained within the last 6 months)

About the benefits

You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities.

As a valued team member, you’ll also enjoy access to:

• Not for profit Salary Packaging options up to $18,000!
• Childcare discounts for your little ones
• Options to purchase additional leave
• Career Pathways, Professional Development and Training
• Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations

To Apply

Click "Apply Now" to visit our website and submit your application. Applications close on 13 January 2026, but don't wait—apply early, as the recruitment process may begin before the closing date.

Please note all applications must be received via the online portal to be considered.

Mercy Care values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process, reach out to us at hr@mercycare.com.au we would love to hear from you.

When life needs care, we are there

As a leading Western Australian "for purpose" organisation with a 175-year history, our story continues through the care and services provided by our teams. We support all Western Australians people throughout life’s journey and invest in creating a values-driven workplace where you can belong, grow and thrive.

We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, and diverse ages, cultures, faiths, abilities, genders and sexualities.