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    • Strong communication and customer service skills.
    • Maintain service logs, repair reports, and parts inventory.
    • This role will provide on-site/on-call assistance…
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    • This role is best suited to a handyman, shopfitter, field technician, maintenance technician, or installer with strong practical skills rather than purely IT/…
    • Excellent problem-solving, communication, and customer service skills.
    • 1–3 years of experience supporting POS hardware in a retail or service environment.
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    • We are seeking reliable, tech-confident technicians to support POS installation and training projects across two role types:
    • A full driver’s licence.
  • View similar jobs with this employer
    • We are seeking reliable, tech-confident technicians to support POS installation and training projects across two role types:
    • A full driver’s licence.
  • View similar jobs with this employer
    • We are seeking reliable, tech-confident technicians to support POS installation and training projects across two role types:
    • A full driver’s licence.
  • View similar jobs with this employer
    • We are seeking reliable, tech-confident technicians to support POS installation and training projects across two role types:
    • A full driver’s licence.

Job Post Details

POS Hardware Support Technician - job post

Axiom Technologies
3.2 out of 5 stars
Alice Springs NT
Part-time, Casual
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Part-time
  • Casual

Shift and schedule

  • On call

Location

Alice Springs NT

Full job description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

We are looking for a capable resource to coordinate activities ranging from simple to more complex plans. This role will provide on-site/on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate manner to ensure optimal service delivery.

Job Summary:
The POS Hardware Support Technician is responsible for providing technical assistance and support for Point of Sale (POS) hardware used in retail or hospitality environments. The role includes installing, maintaining, and troubleshooting POS devices to minimize downtime and ensure optimal customer service operations.

Key Responsibilities:

  • Diagnose faults and repair photo printers, receipt printers, label printers, hovercams, and magtek cheque readers
  • Service and repair digital cameras (DSLR, mirrorless), including sensor cleaning and calibration
  • Troubleshoot and maintain Repair Documentation
  • Perform preventive maintenance to reduce equipment downtime
  • Install firmware updates, drivers, and perform device configuration
  • Maintain service logs, repair reports, and parts inventory
  • Provide technical support and guidance to customers or internal teams
  • Ensure compliance with safety and quality standards

Qualifications and Skills:

  • Proven experience in electronics or IT hardware repair
  • Strong knowledge of printer technologies
  • Familiarity with camera systems and imaging equipment
  • Experience with POS devices and peripherals (receipt printers, scanners, cheque readers)
  • Ability to diagnose faults at the component and system level
  • Hands-on skills with tools such as a multimeter, soldering equipment
  • Basic understanding of networking and device connectivity
  • Good problem-solving and analytical skills
  • Strong communication and customer service skills

Preferred Certifications (Not Mandatory):

  • CompTIA A+
  • OEM-specific training (e.g., Epson, NCR, Verifone, etc.)

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.au@axiomtechnologies.com

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