Present Group jobs in Perth WA

Reception (New Improve Physiotherapy Clinic)

Job description (13.5 to 24 hours a week)

Improve Physiotherapy is a very fast growing Physiotherapy Clinic within the northern suburbs of Perth (Duncraig and Padbury). The clinics are located within a medical centre. At present you will be located in Duncraig with one Physiotherapist working at any given time.

Our purpose at Improve Physiotherapy is simple!
We are passionate about improving the patient experience by listening, being empathetic, friendly and genuine, which allows our patients to feel comfortable. We believe this is what sets us apart from other Physio clinics in Western Australia.

Laptop, coffee and mobile phone provided supplied on site only.

To be successful you will need to have the following:

Must have

• Able to use a Mac Laptop
• The below availability
• 1-2 years of phone sales experience.
• Personality traits - Outstanding communications skills to all age groups, genuine, bubbly and upbeat personality, a go getter, a people person.
• Show initiative in providing value to the workplace and being proactive as you will need to work independently.
• Phone Calls - Speaks clearly, confidently and is very comfortable on the phone.
• Australian Citizenship and Australian drivers license.
• 2 recent job references
• Cover letter

Job initially requires availability for the below hours: 13.5hrs/week
Monday 8:30 -1pm
Thursday 8:30 -1pm
Friday 8:30 -1pm

Once able to demonstrate independence in role, hours will be increased as demand grows to: 24hrs/weeks
Monday 8:30 - 4:30pm
Thursday 8:30 - 4:30pm
Friday 8:30 -4:30pm

Not essential

• Medical reception experience.

Job Role Requirements (Training Supplied)

• Follow up, rebooking and new patient calls.
• Tracking patient retention on Excel spreadsheet.
• Booking via Cliniko software.
• Taking payments with private health cards on a hicaps machine, billing electronically and cash payments when necessary.

Please include a cover letter with your resume demonstrating how you meet the above criteria and why you would like to start or continue a career in Reception.

Job Type: Part-time

Pay: $26.00 – $29.00 per hour

Benefits:

• Employee discount

Application Question(s):

• Do you live within a 15 minutes drive of Duncraig?
• Are you able to use a Mac Laptop?
• How many outbound phone calls have you made in a previous role, per day?

Experience:

• Receptionist/Phone: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Licence/Certification:

• Full Driver Licence (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person