Prisoner Support jobs

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals. You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

• Comprehensive training and career development opportunities

• A supportive and inclusive workplace culture

• Potential to earn up to $80,000 p.a. (including overtime and penalties) plus superannuation

• Public holiday rate from $62 to $70 per hour, Sunday from $49 to $56 per hour and Saturday from $37 to $42 per hour.

• Enjoy 5 weeks annual leave

• Paid on the job training, including Cert III

• Uniforms, meals and limited onsite parking provided

• Access 24/7 medical, mental health support, and flexible salary packaging

Make an impact at Serco

As a Correctional Officer at the Adelaide Remand Centre, you’ll be actively providing prisoner safety protection and support through dynamic monitoring and respectful engagement while also ensuring the security of the facility. You’ll join a multidisciplinary team to provide best practice prisoner intake, assessment, and induction processes. You will support the prisoner transitioning into the SA prison system or release into the community.

As a Correctional Officer you’ll make a positive impact by:

• Ensuring facility safety and security through dynamic monitoring and compliance protocols

• Supporting a culturally sensitive environment and respecting diversity

• Supervising daily prisoner activities and management regimes

• Participating in prisoner intake, transfer, and discharge processes

• Being a member of the multi-disciplinary team that provides health, mental health and case management services

• Responding to incidents with professionalism and adhering to de-escalation procedures

• Promoting prisoner reintegration into the community and ensuring contact with family, community and cultural supports and legal assistance

Serco is a place for you

If you have the passion, integrity, and determination to create a positive impact, you’re exactly who we’re looking for.

• No experience? That’s okay! We provide comprehensive training from day one to support your success.

You could be a great fit if you have:

• Strong interpersonal and communication skills

• The ability to stay calm under pressure and resolve conflicts effectively

• An empathetic and respectful approach to working with colleagues, peers and prisoners from diverse backgrounds

• Physical fitness to meet the demands of the role, including control and restraint training

• Integrity, professionalism, and a commitment to ethical behaviour

• A valid driver’s licence and the ability to obtain relevant clearances

• You do not need to match every listed expectation to apply for this position. If you like the look of the role and have any questions, feel free to contact Giuliana Lehman on Giuliana.lehman@serco-ap.com we’d love to hear from you.

You do not need to match every listed expectation to apply for this position. If you like the look of the role, we’d love to hear from you.

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals.

Please note:

• This position carries trust and responsibility. To support this, a comprehensive probity assessment, including a Federal Police Check, is a key part of the selection process for this role.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.